Hey people, can I simply install Igel Universal Desktop OS3 on a Universal Desktop LX? Do I have to change licenses or something??? You can but converting igel devices (on
Continue readingIGEL OS 10 Troubleshooting and Support Articles in the IGEL Community
Where to find logs to help troubleshoot IGEL OS auto-registrations issues?
So the auto-register to UMS has been kind of flaky. Sometimes it works, other times i have to reboot the device after applying igel os before it auto-registers. Are there
Continue readingWhat is the recommended way for updating IGEL UDX devices to IGEL OS 11?
What is the recommended way for updating UDX devices to OS 11? I have attempted to update one via USB and from UMS and it continually states that the file
Continue readingHow to hide the published application from the desktop running Citrix XA/XD 7.15 CU2 on IGEL OS
In a Citrix XA/XD 7.15 CU2 environment using IGEL OS10, When publishing the application we are hiding the shortcut from the Desktop. In windows desktops the windows receiver doesn’t display
Continue readingNew IGEL OS devices skips Appliance mode and goes string to desktop?
Hello. We have a bunch of UD6 igels in Appliance mode…nice, just funnel straight to our Storefront. We just got 4 UD7s, and these, with the same certificates and profile
Continue readingBudddy Update clients take the update pack instead of the Buddy settings?
Hi Guys, I want to use Buddy Updates for our Branch Offices. So I did create a Profile for Thinclients to automatically detect a Buddy in the Network. This is
Continue readingLooking for best way to move IGEL OS 10 licenses on UMS 5 to UMS 6?
Is there a document outlining the best way to move OS10 licenses on UMS5 to UMS6? We need to move the licenses in the way that they were purchased (20,
Continue readingCan we plug a UDPocket into a UD2 (running OS 11) and run OS 10 on them temporarily?
Question on the new UD2’s. We have not tested IGEL OS 11 in our environment and want to do so prior to deploying the new UD2. However, we have some
Continue readingAny known issues with VMware Horizon 7.8 and IGEL OS 10.05.800?
I’m getting ready to upgrade Horizon 7.5 to a later version. Are there any known issues with Horizon 7.8 and 10.05.800? At the moment, I‘m still getting positive Feedback but
Continue readingHelp troubleshooting USB storage redirection (drive redirection) on IGEL OS 10/11?
Hi, we have trouble with usb storage redirection (drive redirection) on os10/11. Wa want to user the client drive mapping feature (not the usb redirection). Normally usb stick will we
Continue reading