We have some Igel UD10 and I was wondering if Igel OS 11 is supported on them? Supported Devices ——————————————————————————- UD2-LX 40, UD2-LX 50 UD3-LX 51, UD3-LX 50 UD5-LX 50
Continue readingIGEL OS 11 Troubleshooting and Support Articles in the IGEL Community
Can I update his IGEL IZ devices to IGEL UD OS?
Hi all, I have a customer who has bought in theapst many IZ3, coded as IZ3-HDX10. I know that IZ systems are in EOL and EOM, so customer is asking
Continue readingUpgraded IGEL UD3-LX51 to OS 11.02.150 and my Jabra Envolve 75 USB Headset stopped working
I just upgraded one Igel UD3-LX51 to OS 11.02.150 and my Jabra Envolve 75 USB Headset stopped working. Has anyone had similar experiences? We Use Citrix XenApp 7.15 CU4… Do
Continue readingAfter IGEL OS update users are experiencing lagging behavior when dragging a window from one monitor to the other
I just upgraded 5 Igel D220 to OS 11.02.150.01. All of the users on those clients are experiencing lagging behavior when dragging a window from one monitor to the other,
Continue readingTWAIN Scan with Citrix on IGEL OS?
TWAIN Scan with Citrix. We have the need to user Document Scanner with an IGEL UD2 on IGEL 11 on an Citrix Windows Terminalserver. The scanner is connected with USB
Continue readingOlympus DR-1200 Dictation Mic record button does not work for dictation on IGEL OS?
I’m working with an Olympus DR-1200 Dictation Mic with MModal on a shared desktop. The microphone will pass audio but I have to manually press the record button via mouse
Continue readingHow to deploy a file to IGEL OS devices via UMS?
I use Igel OS11 with latest UMS. Is there a way to deploy a file (/userhome/.ICAClient/config/ServiceRecord.xml) to the Igels via UMS? It’s because none of the Citrix config options in
Continue readingCan we create a partition and share it to a Citrix like a drive on IGEL OS?
HI Can we create a partition and share it to citrix like a drive ? Hi, yes! It’s called custom Partition: kb.igel.com/igelos-11.02.100/en/activating-the-custom-partition-23514610.html but you need a EMP Subscription for this
Continue readingHow is the end of an IGEL endpoint lifecycle defined?
I have a question concerning hardware lifecycle. How is the end of an IGEL endpoint lifecycle defined? I can see a list of old hardware in the KB. But how
Continue readingSome IGEL OS devices are showing duplicate icons on the desktop after logging in to Citrix
I just updated some IGEL clients to OS 11, and some of them are showing duplicate icons on the desktop after logging in to Citrix. Has anybody seen this? Which
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