Hey all! This is my first post so let me know if I am in the right spot! We’re just getting started with IGEL OS and running into an issue
Continue readingIGEL Profiles Troubleshooting and Support Articles in the IGEL Community
IGEL OS users experiencing network latency and session freezing issues
We are experiencing network latency issues. Our IGELs are repurposed Dell All-In-One workstations running 11.01.100.01 or 10.05.500.01. The user logs in and is directed to a Citrix Desktop. At some
Continue readingIGEL OS devices in remote site not connecting to IGEL UMS
Hello, a double question today! We have some clients in another country that dont connect to the UMS by themself, so they dont get any profiles and are virtually useless.
Continue readingAfter upgrading to IGEL OS 11.05.100 many users are reporting the devices being totally frozen
I updated our IGELs to version 11.05.100.01 on 3/7/21. Since the update we have many users that have reported the IGEL being totally frozen. We use a VMWare VDI, and
Continue readingIs there a “BGINFO” type application for use on IGEL OS to show system information on the desktop?
Good Morning IGEL Community. I have a display question on the IGEL OS. Windows uses the BGINFO file to display system information on the desktop. This is usefule when talking
Continue readingWebcam and audio delays with Citrix Workspace 20.10 on IGEL OS 11.05.100
Hi guys, I have a strange issue with Microsoft Teams in combination with Citrix XenApp (V1912 CU2). Teams is installed on the Terminalserver, HDX and Teams optimization is activated. Installed
Continue readingIs it possible to suppress messages from appearing on the end user device?
Is it possible to suppress messages from appearing on the end user device? From a purely Sales perspective: yes, by renewing this EMP Subscription 😄 but from a Technical POV:
Continue readingHow to set a IGEL OS local task to reboot the device daily/weekly vs using UMS?
Is there someway to create some sort of local task that restarts the machine daily/weekly or resets the network connection, instead of relying on the UMS tasks? Since usually the
Continue readingIGEL OS is not reverting to ‘default’ behavior after removing assigned profile
Hi, I’ve always thought that if I remove a profile in UMS from a folder, the thinclients should automatically fall back to the default settings; e.g. I enable a checkbox
Continue readingHow to configure IGEL OS to reboot after user logs off Horizon View session?
Hi Everyone! Hope you all are well and hanging in there. Have a question for the community. I am configuring a Horizon View profile for a client and like the
Continue reading