Hello, we are trying to use Webcams in Webex and Webex Teams via Citrix. To achieve that we updatet a Thin-Cient to Version 11.4.270 and activated the Cisco Webex VDI
Continue readingIGEL Profiles Troubleshooting and Support Articles in the IGEL Community
Help with resources for IGEL 802.1x authentication?
Hello, i don’t know if i’m here on the right place, but do anybody have resources for igel 802.1x authentication? We’re using a network access control and in the logs
Continue readingHow to publish Firefox to IGEL OS devices (on Internet behind ICG) and allow only set of FQDNs from browser
Quick question – I need to publish firefox to IGEL OS devices (on Internet behind ICG) and allow only set of FQDNs from browser (e.g. www.abc.com www.abc.com, www.cda.com www.cda.com on
Continue readingHow to get CD ROM drive working in Citrix via IGEL OS?
Hi All, trying to get CD ROM drive working in Citrix via IGEL. have setup the policy as below and I can see it shows that the drive is ready.
Continue readingHow to block DHCP setting the hostname (option 12) from the UMS / Profiles / Settings side?
Hello all, Does anyone know if there a way to block DHCP setting the hostname (option 12) from the UMS/Profiles/Settings side? I don’t know if it can be blocked but
Continue readingHow to reduce the brightness of a screen via a profile?
Hello, is it possible to reduce the brightness of a screen via a profile ? For Laptop i know (Setup > System > Power Options > Display) but it’s Desktop
Continue readingHow to completely remove an IGEL OS device from ICG, UMS, including licenses?
Hello all, Needed your help, I have the following problem / task I need to delete from a Igel device the complete ICG Agent configuration including EMP license. How can
Continue readingAfter upgrading to IGEL OS 11.04.270 is unable to logoff after ending citrix session
Hi all, after upgrade to the new 11.04.270 Firmware the functionality logoff after ending citrix session does not work anymore. Is this an known issue? Has anyone an idea for
Continue readingIssues with usb headset and IGEL OS? Users cannot hear or be heard
Hi there, is there anyone experiencing issues with usb headset and IGEL OS? Users often complain, that they cannot hear anyone or they are not heard in online meetings using
Continue readingHow to configure the IGEL UMS automatically accounts for Daylight Savings?
Hi all, Need some info on how to account for Daylight Savings Time. Right now we’re doing our time zones via GMT+. The last Daylight Savings we had to update
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