Hi Community, does anyone of you know of an issue with IGEL OS 11.03.500 (UP Pocket) and incompatibility with Broadcom BCM 43288 802.11 a/b/g/n Chipset? Wi-Fi is not showing up
Continue readingIGEL UD Pocket Troubleshooting and Support Articles in the IGEL Community
How to get test-licenses to connect a UD Pocket with the ICG?
Hi all, where can i get test-licenses to connect a ud-pocket with the icg ? thx Hi Oliver, you can get a demo license for OS11 + ICG by going
Continue readingHaving cert problems on our test IGEL ICG – test client device is giving me an error of failing to get ICG certificate
I’m having all kinds of cert problems on our test ICG. Our test client device is giving me an error of failing to get ICG certificate. The remote installation of
Continue readingIGEL UMS Profiles not arriving on IGEL OS devices connected via ICG
Hello, I installed our ICG on Friday and was also able to successfully connect a notebook with UD Pocket to the ICG via the Internet using the ICG Agent Setup.
Continue readingTroubleshoot why I can’t UMS register a UDPocket through ICG?
Anyone know why I can’t UMS register a UDPocket through ICG? Or it fails. Can the firmware be to old? Firmware version: 10.04.100.01 (OS10). If so, how can I upgrade
Continue readingHow to upgrade IGEL UD Pockets from IGEL OS 10 to IGEL OS 11?
All, anyone know how one can get an old UD pocket with IGEL OS 10 activated? We have tons of licenses for 11, but can’t get our few legacy trial
Continue readingBest practice to watching YouTube videos in Citrix sessions on IGEL OS?
Hi, we have a lot of UD2 (even some new UD2) in a Citrix Environment. More and more people want to watch youtube and other video content on their published
Continue readingHow to get IGEL working with our Citrix Storefront?
I’m new to the IGEL world and have been tasked with getting our IGELS working with our new-to-us Citrix Storefront. I looked on the KB and found various articles for
Continue readingHow to change the behavior of the Shutdown / Logoff / Reboot buttons on the Start Menu on IGEL OS?
Hello Guys! I would like to change the behavior of the Shutdown / Logoff / Reboot buttons on the Start Menu. Is this possible? thx Hi @member – you can
Continue readingHow to erase the flash drive on an LG thin client with Win10 IoT OS installed and install IGEL OS via UMS?
Question: Just received a LG thin client with Win10 IoT OS installed and want to erase/flash to test with the IGEL OS (deploy from UMS) , any ideas? I would
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