You now have a working IGEL UMS, and your first IGEL OS endpoint installed. The next step is to trigger the UMS server to find and register any available IGEL
Continue readingIGEL UD Pocket Troubleshooting and Support Articles in the IGEL Community
How to Open Firewall Ports Required by IGEL UMS
You are required to configure your firewalls, including the Windows Firewall and AWS Security Group, to allow the UMS to communicate with the IGEL OS. By default, the Windows firewall
Continue readingHow to install IGEL OS to a USB stick? and can I install Cisco Anyconnection in UD Pocket?
I want to know about UD pocket. I know we can install IGel system to a USB stick. Can I buy a USB stick to install IGel by myself, just
Continue readingAfter upgrading to IGEL OS 11.04.200.01 my Citrix Storefront configuration does not work anymore – Error adding store: AM_ERROR_AUTH_NETWORK_ERROR[65275]
Hi, After installing Igel OS 11..04.200.01 on a device that had before a UDP with 11.03.595.01, my Citrix Storefront configuration does not work anymore. I receive the following warning :
Continue readingSennheiser Headset is not recognized as an Input device in IGEL OS, only output?
Hi there, we have a problem with a Sennheiser Headset, which is not recognized as an Input device in IGEL OS, only output. Can we configure something or is the
Continue readingWhat ports or Firewall rules should I implement to make the connection from IGEL OS through IGEL ICG AWS (Ubuntu 2020)
Hi, My IGEL ICG on AWS (Ubuntu 2020) connects perfectly with my local UMS (CentOS 8.x), recognizing my UD-Pocket. I need to make an RDP connection from the UD-Pocket to
Continue readingHow to open ports on IGEL OS?
By default, will IGEL Thin Client block any ports or do we need to configure something on the Thin Client in order to get a port start listening ? I
Continue readingHow to configure IGEL OS to refresh in UMS its local IP every x minute?
Hello everyone. I recently configure OPENVPN for some UDP devices. The problem that I encounter is that device’s IP is changing depending the network it is connected to. So, because
Continue readingIGEL OS devices shown as offline in UMS while they are actually online?
I have a few devices which are shown as offline in UMS while they are actually online and can be reached from UMS (Send Message, Reboot). In the information tool
Continue readingIGEL OS Problems tedirecting USB devices to VMware Horizon View session
Hello! Actually we got problems redirecting USB devices to horizon view session. – though we permitted nearly everything for tests: 1. devices usb-access control policy: Default rule: permit, standard access
Continue reading