I’m actually testing the use of IGEL devices (2 UD Pockets for test from IGEL) with Evidian and Citrix for strong authentication but I have some problems: 1. The Evidian
Continue readingIGEL UD Pocket Troubleshooting and Support Articles in the IGEL Community
Can I transfer the IGEL UD Pocket licenses without having to boot from the UD Pocket disk?
Hello – I am developing an IGEL Custom Partition running our 3rd party software on a Lenovo Thinkpad. I first used an IGEL OS Creator USB boot disk to install
Continue readingStuck in full screen mode, how do I get back to IGEL OS desktop?
I am testing UD pocket and managed to get connected but now cannot get back to the igel OS to do some more settings. Stuck on this page – how
Continue readingIGEL UD pocket on the Microsoft Surface Pro
does anyone have experience running the UD pocket on the Surface Pros? The touchscreen doesn’t seem to work… Hi Mark, which Firmware are you running on? Did you enabled it:
Continue readingHow to upgrade the firmware on IGEL USB stick
Helle guys, how can i upgrade the firmware on IGEL usb stick to newest. I dont want to install UMS server and be in a company envirement. I want to
Continue readingDell Latitude E5520 running IGEL UD Pocket, networking stopped working
Hi, I ́ve got some older Dell Latitude E5520 running with udpocket. For internal testing I updated one stick to 11.04.121 and after reboot the networking isn ́t working anymore,
Continue readingIGEL UD Pocket hung during firmware update
I have a UD Pocket that was in the process of doing a firmware update from OS 10 to OS 11. It hung on the screen for the firmware update
Continue readingIs there any way to edit the IGEL OS device IP?
Is there any way to edit the device IP? We have some devices temporarily going to a different network and would like to manually update the IP in UMS. Checkout
Continue readingAfter upgrading from IGEL OS 11.3 to 11.4 can’t connect to ICG?
Anyone have any thoughts on this? I have gone through updating from multiple versions of 11.3 firmware to 11.4 and can recreate this issue 100% of the time. After upgrading,
Continue readingIGEL ICG Error: Failed to register the device at UMS
I am not sure what I am doing wrong. The igel shows connected to the ICG but getting the following error. “Error: Failed to register the device at UMS.” This
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