I’m not sure if this is the correct place, but it seemed to be the best to fit my question. Information: IGEL UMS. Profiles – Sound. Our users will sometimes
Continue readingLogs Troubleshooting and Support Articles in the IGEL Community
How to manually adding IGEL OS firmware to the UMS (no Internet UMS)
Folks, I’m having trouble loading iGel OS firmware in to my UMS from archive files, e.g. “OSC_11.05.120.zip”. I’m in an air-gapped environment – no Internet for the UMS. I right
Continue readingLogitech C920 webcam not working in Citrix VDI on IGEL OS 11.05.133
I am trying to get Logitech C920 webcam to work in a Citrix VDI deployment. I was not able to get the HDX webcam redirection to work. I was able
Continue readingAnyone experience the IGEL automatic licensing stopping to work one day?
Anyone experience the automatic licensing stopping to work one day? Been working fine for months, have plenty of licenses available but new devices are “Waiting for license” until we manually
Continue readingHow to clear IGEL logs apart from reimaging the device and is there an issue if the logs were full?
Hi All, I had to enable debug mode for Citrix and Imprivata for about a week on all devices (Old Dell PCs converted to IGEL) to capture logs for an
Continue readingHow to deploy a shortcut (.lnk) file to Windows desktop via IGEL UMA with correct file permissions?
Hey folks, I’m trying to transfer a shortcut (.lnk) file to the desktop of a UMA device using “Files”. It gets there, but logged in user (admin or regular) can
Continue readingAfter upgrading UD2 to IGEL OS 11.05.133 we see multiple errors – “Multiple Active Partitions” / no network / black screen
Hi. It is terrible. Yesterday i’ve updated our UD2-LX40 and LX50 from 11.03.500 to 11.04.27 and then to 11.05.133. First i updated 10 test devices with no problem. Than i
Continue readingHow to configure AD integration with IGEL UMS?
Hello everyone, I’m working on an iGel PoC for my company. That really seems to be a great tool! However, I can’t connect to my AD even with my IT
Continue readingDoes the Zoom plugin on IGEL OS support the feature virtual backgrounds?
Does the zoom plugin on iGel support the feature virtual backgrounds for zoom? (VMware Horizon) support.zoom.us/hc/en-us/articles/360031441671 Not sure how I have to read that featurelist… it depens on the camera
Continue readingHow to run an executable on a mounted CD/USB in IGEL OS?
All , I followed the I followed this article to try and browse to that mounting point: kb.igel.com/igelos-11.03.500/en/adding-an-icon-for-browsing-removable-storage-27246193.html , and it works, but when I browse to a folder I
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