Hello everyone, I am running into an issue with passing both the microphone and video of my webcam into my Citrix environment. If I use native USB redirection in a
Continue readingLogs Troubleshooting and Support Articles in the IGEL Community
Our scanner works fine until I enable Teams/Zoom plugins on IGEL OS?
Help, scanner works fine until I enable Teams/Zoom plugins • I have 2 units with 11.04.270 • Units are identical hardware • The policies between the two are identical except
Continue readingWhat is the path to the log files for IGEL Custom Partition (CP)?
Does anyone know the path to the log files for CP? I am posting this in the ICG channel, as I am trying to push a CP leveraging ICG via
Continue readingWebcam integrated microphone is not capturing audio on IGEL OS?
Morning all. I am experiencing a challenge with capturing audio with a webcam integrated microphone. The device appears in Sound Preferences, and it isn’t muted, but when I attempt to
Continue readingDoes IGEL OS support Forti token with Citrix?
Hello Everybody, Im new to this community and have a question regarding 2FA and Igel. Does the Igel OS support Forti token with Citrix? We are testing a UD7 but
Continue readingIGEL Thin-Client is supposed to shut-down after ending the Citrix session but it simply closes the window und doesn’t do anything
Hello, I found another problem while testing version 11.04.240 and 270. The Thin-Client is supposed to shut-down after ending the Citrix session but it simply closes the window und doesn’t
Continue readingCan we deploy our Custom Partition through the IGEL ICG?
Hello – We have our UMS & ICG in the Azure cloud. We’ve been working to deploy our Custom Partition through the ICG. We have an external FTP site accessible
Continue readingWith our AD login setup, the context menu and hotkeys no longer work. on IGEL OS?
I have a really simply question and I’m hoping it’s a simple mistake I’ve made somewhere. When I have a AD login setup, the context menu and hotkeys no longer
Continue readingHow to launch a WVD session with a maximized window?
Hi all, Is there a way to get our WVD sessions to launch maximized? We want the taskbar visible and “Fullscreen” blocks the taskbar. I tried all the logical resolution
Continue readingError “AM_ERROR_AUTH_NETWORK_ERROR [65275]” adding store in Citrix Workspace App version 20.x on IGEL OS 11.04
Hi folks, Since the update of our IGEL to version 11.04.2xx I have had a problem accessing our Citrix environments. These are Windows 10 VDI / Xen Desktop / 1912
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