Looking for my IGEL users to be able to reset their Windows passwords. We are a Citrix shop. Would this be a IGEL configuration or Citrix Storefront configuration needed? You
Continue readingLogs Troubleshooting and Support Articles in the IGEL Community
Teams Custom Partition – How to remind the last logged on user or to use the username entered to log on to the thin client?
Hello, today i created and tested the CP with Teams, this looks great! i do have a few questions: • the preview banner on the Teams icon, is that comming
Continue readingIGEL Releases UMS Version 6.06.110!
Release Info: Updated UMS Version – UMS 6.06.110 is published we have published an updated version of the UMS – UMS 6.06.110. This version includes the following bug fixes and
Continue readingReceiving random short freezes on our IGEL mobile clients (IGEL OS 11.04.245)
Hi All, I get random short freezes on our IGEL mobile clients (OS FW 11.04.245). I can see that also a permanent ping test to a webserver will freeze for
Continue readingSome users experiencing increased disconnections from Citrix Virtual Desktops
Hello everyone, we recently updated a couple of UD2-LX 50s from 11.04.200 to 11.04.240. Since then, some users have had increased disconnections from a virtual Windows desktop (Citrix XenDesktop 1912
Continue readingHow to assign licenses to device remotely who only have the starter license?
Hi, my helpdesk guys enrolled 100 devices without waiting for license to be activated, so now we have 100 devices out in the wild internet with “Starter” license. How do
Continue readingHow to prevent a program from writing to the systemd journal or syslog?
Does anyone know how to prevent a program from writing to the systemd journal or syslog? I tried some settings with rsyslog, but none of them worked. We have a
Continue readingHow to restart a display (with an integrated ThinClient – without keyboard and mouse) on IGEL OS?
Question from a customer: How can I restart a display (with an integrated ThinClient – without keyboard and mouse) and cleanly reload the Citrix session, which starts with autologin, if
Continue readingAny server sizing/spec recommendations for the external DB cluster for IGEL UMS / HA setups?
Any server sizing/spec recommendations for the external DB cluster for M/S HA setups? Using postgres fwiw. Here you go: kb.igel.com/endpointmgmt-6.06/en/installation-and-sizing-guidelines-37281900.html Thanks to our awesome advanced services teams, there is an
Continue readingI setup my UD Pocket on one device and plugged it into another device and it reset to the “Startup Assistance” screen
Hi there, everytime I setup my UD Pocket via VMware, shutdown, unplug the UD Pocket and connect it to my lenovo x230 test laptop it resets complete to “startup assistance”.
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