Hi, is there a way to reset the zoom mode of the onscreen keyboard? We have a wrong resolution and have some fields not visible at the moment. Hi Joachim,
Continue readingLogs Troubleshooting and Support Articles in the IGEL Community
Logitech USB Headsets and IGEL OS 11.04.240 go offline after some time
Hi all, i have a question regarding USB Headsets from Logitech. We are using IGEL OS11.04.240 with IGEL UD3 and Citrix. On all devices we are using Logitech USB Headsets
Continue readingHow enable logs and to download log files from IGEL OS?
Citrix Support is asking me to provide logs as described here support.citrix.com/article/CTX217629 . First step works and it generate file in /tmp. How do I get files of the IGEL
Continue readingCan’t communicated with IGEL OS via ICG & UMS environment
We trying to figure out why our external IGEL devices while are turned on, we can’t communicated to them from our ICG & UMS environment. We can manage these same
Continue readingIs there a webcam application anyone has had success with to control the zoom level of Logitech C930e webcams?
Is there a webcam application anyone has had success with to control the zoom level of Logitech C930e webcams? I’m trying to utilize webcamoid, but am hitting a snag with
Continue readingIs possible that IGEL device has local credentials in case Domain controller was not available and allow access?
Hi, We have a customer testing IGEL OS 11 with Active Directory and seems that if domain controller is powered off doesn ́t connect with domain credentials. Is possible that
Continue readingNEW Custom Partition Template – ‘Signal’ CP Created!
NEW Custom Partition Template – ‘Signal’ CP Created! WhatsApp Users Urged To Download Signal, Skype Following Controversial Privacy Update www.forbes.com/sites/carlypage/2021/01/10/whatsapp-uses-urged-to-switch-to-signal-skype-following-controversial-privacy-update/?sh=32a2b9e663d7 www.forbes.com/sites/carlypage/2021/01/10/whatsapp-uses-urged-to-switch-to-s%5B…]skype-following-controversial-privacy-update/?sh=32a2b9e663d7 github.com/IGEL-Community/IGEL-Custom-Partitions/tree/master/CP_Source/Unified_Communications/Signal Nice! – I still have a facebook account
Continue readingUsers are complaining of frequent disconnects on IGEL OS 11.04.240.01 with Citrix Workspace App version 1909
We are experiencing Disconnect Issues – Client running 11.04.240.01 with CWA version 1909. Users are complaining of frequent disconnects. There has been no change that we know of but we
Continue readingSporadic issues of users unable to to make calls with Jabber on IGEL OS 11
Firmware: 11.04.130/240 jabber:12.9.0/12.9.1 Can anyone point me to some good documention on jvdi and citrix. We’re experience sporadic issues of users unable to to make calls due to CTI not
Continue readingHow do we get an IGEL device with a slash through it connected so we can send an update through UMS?
We have some one working remotely, and she has the cloud connection with a slash through it. How do we get her connected so we can send an update through
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