Hello everyone Can you please help me regarding the “Zoom Plugin” installation on igel. Client Information: Product IGEL Universal Desktop LX Version 10.04.100.01 UMS6 We downloaded the Zoom plugin version:
Continue readingSecurity Troubleshooting and Support Articles in the IGEL Community
Problems adding IGEL OS devices to a brand new UMS installed on Server 2019 – Error adding store:AM_ERROR_AUTH_NETWORK[65275]
Hey Guys, having an issue when adding devices to a brand new UMS installed on Server 2019. Any info about this error? Windows FW is turned off, no drops on
Continue readingAnyone having success configuring login to IGEL OS thin client using AD?
Hey guys, anyone having success configuring login to IGEL thin client using AD ? I have done 2 settings under security. Good news is, the login screen appeared but after
Continue readingTwo IGEL OS devices won’t take a license, how do i look at the error?
Hello everybody, two of my IGELs OS11 don’t want to take a license, I had no problems with their siblings. Is there a way to look at the error, the
Continue readingIGEL OS firmware updates via the ICG with ShareFile repository
I am currently testing firmware updates via the ICG. For this we use citrix Sharefile as a repository. If I now want to initiate the update via the UMS, the
Continue readingIGEL OS 11 (11.03.530) connected to ICG but not working
Hi, are they known issues of ICG 1.04 and IGEL OS 11 (11.03.530)? I have a connection to ICG but other then restart over UMS (6.02.120) is not working. I
Continue readingError connecting IGEL OS to ICG – says connected but receive “Error: Failed to register the device at the UMS”
Getting error when connecting endpoint to icg. it says i am connected to the icg but get Error: Failed to register the device at the UMS. Which UMS / ICG
Continue readingHow to establish a VPN connection on IGEL UD Pocket without ICG?
Hi, we have here a UD Pocket v10 where the users log in via LDAP. Now this client should become mobile, it should establish a connection to the company network
Continue readingIs there a way to lockdown the built in browser on IGEL OS so it can only access two specific sites?
Is there a way to lockdown the built in browser on IGEL OS so it can only access two specific sites? i.e. Allow access to example.com example.com and example2.com example2.com
Continue readingIs it possible to customize the “Password or account expired” error message in IGEL OS 11?
When a user who connects to our RDS environment using an RDS session (icon on desktop), there is now a more descriptive error “Password or account expired” (instead of a
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