Hi, Which are the proper licensing steps to update an UDC2 (v5) to OSC (OS11)? • Update UDC2 to latest v5 firmware. • Add UDC2 to UDC3 (v10) upgrade license
Continue readingUpgrading IGEL OS Troubleshooting and Support Articles in the IGEL Community
Error “Couldn’t find valid IGEL partition” after a firmware update on an IGEL UD3
Hi all. I’m getting “Couldn’t find valid IGEL partition” error after a firmware update on an IGEL UD3-LX 51ac. Does anyone have the UDC 10 Recovery? I’ve tried registering with
Continue readingAfter upgrading IGEL OS 10.05.800 to 10.06.130 only one monitor works, sees both but only one work
Hi every one, have a strange issue with upgrading from 10.05.800 -> 10.06.130 we use UD7 across the farm. The issue is after the upgrade only 1 screen is used
Continue readingIs it possible to save a PDF file on the desktop and open it on IGEL OS?
Hello everybody, I just have a short question. Is it possible to save a PDF file on the desktop and open it? Hello Leon, you could use file in UMS,
Continue readingUnderstanding IGEL OS firmware updates over ICG
igelcommunity.slack.com/archives/C8FC0D6U9/p1571173805008800 After reading this thread about firmware updates over ICG in October I put installing ICG on my punch list and just started watching the ICG installation videos and reading
Continue readingError “No such field de.igel.rm.mgt.common.data.ModifiableTCData.fwcToFileldListMap” on every click after upgrading IGEL UMS
Updated UMS to 6.03.130 and now receiving this error on every single click. Any ideas? Has anyone seen this before or have a fix in mind? “No such field de.igel.rm.mgt.common.data.ModifiableTCData.fwcToFileldListMap”
Continue readingError “Your organization’s configuration prevents downloads” after IGEL OS firmware upgrade?
Who knows this error It happens after a firmware upgrade. I think it’s a browser thing (Citrix in Appliance mode) but can’t find it and they cannot start a desktop
Continue readingError: “HTTP response code said error: response code: 404” updating firmware on IGEL OS
Hello, I am having issues updating firmware on IGEL from UMS. Recently I deleted all firmware, re-downloaded firmware, created new profiles, made sure paths to firmware matched up properly, rebooted
Continue readingError trying to upgrade IGEL OS 10 to OS 11 – “Error: Failed to downoad data”
I am trying to upgrade from os 10.06.130.01 to os 11. I am getting the following error. “Error: Failed to downoad data” The igel is looking for LXIV.ver and the
Continue readingAfter IGEL OS update users are experiencing lagging behavior when dragging a window from one monitor to the other
I just upgraded 5 Igel D220 to OS 11.02.150.01. All of the users on those clients are experiencing lagging behavior when dragging a window from one monitor to the other,
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