We’re trying to use Igel Smartcards for Login, but one of the clients also has a USB hardware token with a cert stored on it. When both are inserted, the
Continue readingUSB Troubleshooting and Support Articles in the IGEL Community
Cisco Jabber lose their settings on IGEL OS, please help
hey guys, we have some interesting issue with cisco jabber. we are using HP T610, HP T620 and igel UD3, UD6. Jabber at all works fine within citrix and also
Continue readingHow to configure USB to Com printer on IGEL OS?
Any users got a usb to com printer working or configured. It passes through but I have been trying to define is to com1 and have not been able to
Continue readingHow to update a Dell Wyse Thinclient to IGEL OS? Does UDC/OSC require a license?
Maybe it’s a simple thing, but i can’t seem to find the answer for it. If i want to update let’s say a Dell Wyse Thinclient 5070 to IGEL OS
Continue readingIs the IGEL UD2 and UD3 capable of using wireless sticks or usb wireless cards?
I wanted to ask on the community if anyone knows if the UD2-LX40 and UD3-LX50/51 are capable of using wireless sticks or usb wireless cards. We have aruba access points
Continue readingIGEL OS Error “Firmware can’t be installed on the hardware” / Error “unable to find a suitable target device”
I am trying to install Igel OS on a new laptop and this is the first time saw this message. “Firmware can’t be installed on the hardware. Error : unable
Continue readingIs there a special setting to allow audio connection/redirection on IGEL OS?
Hi, is there a special setting to allow audio connection/redirection? Thanks Joachim Hi Joachim, on which Software / Desktop virtualization platfrom? Is there a specific use case like Teams /
Continue readingHow to get Citrix XenApp and fujitsu USB scanner working without using Native USB Redirection and without installing drivers
Hi all, a customer has Citrix XenApp and fujitsu USB scanner. On his windows devices, he uses usb twain redirection. Is this possible also on IGEL OS? Is supported? It
Continue readingHow to connect a COM port Zebra barcode scanner to an IGEL OS device?
Hello everyone, we would like to connect zebra barcode scanners [Zebra DS3608] to a UD2. This works via COM ports and should be displayed under Citrix-Citrix Global – Mapping –
Continue readingWhat version of Cisco JVDI is installed in IGEL OS 11.03.100, 12.7.0 or 12.7.1?
We are trying to implement Cisco JVDI and are having some trouble. The IGEL OS 11.03.100 documentation states the version of JVDI installed is 12.7. We are taking that aas
Continue reading