Hello everyone, here some information about the Citrix Webcam redirection. Server Policies HDX webcam video compression requires that the following policy settings be enabled (all are enabled by default). •
Continue readingBIOS Troubleshooting and Support Articles in the IGEL Community
IGEL OS Error “Firmware can’t be installed on the hardware” / Error “unable to find a suitable target device”
I am trying to install Igel OS on a new laptop and this is the first time saw this message. “Firmware can’t be installed on the hardware. Error : unable
Continue readingHow we can deploy IGEL OS with Microsoft SCCM?
Good Morning 🙂 Often I got questions at how we can deploy IGEL OS with Microsoft SCCM? Here is my answer. We have also IGEL OS 11.02.100 as SCCM image
Continue readingIGEL UMS license error “The UMS has no license for this thin client”?
I have an issue with an IGEL in UMS not taking the license. This started with getting the message below when getting the Citrix applications. You can login to the
Continue readingHow to upgrade IGEL UD Pockets from IGEL OS 10 to IGEL OS 11?
All, anyone know how one can get an old UD pocket with IGEL OS 10 activated? We have tons of licenses for 11, but can’t get our few legacy trial
Continue readingTouchpad on ThinkBook 15 i3-10110U not recognized on IGEL OS
Hello everyone, we have ordered home office notebooks and now have the problem that the touchpad of the notebook cannot be recognized or used under IGEL OS. This is the
Continue readingRunning UD Pocket on my Dell XPS 13 I receive two options on boot, partition 2 and partition 3, what now?
Gents, trying the UD Pocket on my Dell XPS 13. I get to the boot menu on the machine and there I see two options showing the UDP, one says
Continue readingDell Wyse converted device with IGEL UD Pocket does not shut down completely
Hi all, on a Dell Wyse converted ThinClient I am using last version of firmware IGEL OS 10 via UD Pocket, but since 4 days and without any changes, it
Continue readingAfter upgrading IGEL OS 10.05.800 to 10.06.130 only one monitor works, sees both but only one work
Hi every one, have a strange issue with upgrading from 10.05.800 -> 10.06.130 we use UD7 across the farm. The issue is after the upgrade only 1 screen is used
Continue readingAfter updating to IGEL OS 11.02.150 the device time is not correct
I seem to have a problem with the device time not being correct after we install OS 11.02.150.01. This seems to only affect fresh installs and not devices that have
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