Hello all. I recently took over our igel environment and realized that our ICG has never been reliable. We have UMS6; ICG 2.01.110; OS11 for endpoints. I was not involved
Continue readingCertificates Troubleshooting and Support Articles in the IGEL Community
Error adding IGEL OS to UMS, receive “error: Failed to send command data”
Hi all, our customer has a problem to add an IGEL UD3-LX51 into the UMS, He gets the following error: Failed to send command data. Does anyone know how to
Continue readingIs possible to update IGEL UMS 5.03.100 directly to 6.03.130 or is recommended to update first to 5.09.140?
Hi, Is possible to update UMS 5.03.100 directly to 6.03.130 or is recommended to update first to 5.09.140? Thanks Hi, you should be able to upgrade directly, but please make
Continue readingWant to add a CAroot certificate – used “common certificate, all purpose”, will this work or do I need other setting for this?
When I want to add a CAroot certificate, I used “common certificate, all purpose”, will this work or do I need other setting for this ? That should work. Did
Continue readingAfter adding a pack of IGEL OS 11 licenses our automatic deployment for OS10 stopped working
After adding a pack of OS11 licenses our automatic deployment for OS10 stopped working… Any thoughts on why? Are the concerned devicess maybe already converted to WE? Nope the device
Continue readingHow to configure “autologon” on one client (Horizon View) on IGEL OS?
Hello guys, i try to make an “autologon” on one client (Horizon View) but don’t works. Hello Jonathan. Can you describe what you want to achieve: 1) Active Directory login
Continue readingAny KBs addressing null authentication VNC server access for IGEL UMS or IGEL OS?
Any KBs addressing null authentication vnc server access for ums or end points? What’s the best way to address secure connections? Did you tried to look at Secure Shadowing? kb.igel.com/igelos-11.03.100/en/secure-shadowing-vnc-with-tls-ssl-24385099.html
Continue readingIs it possible to assign more than one SCEP certificate to the same IGEL OS device?
Hi, Anyone knows if is possible to assign more than one SCEP certificate to the same device with this option? kb.igel.com/igelos-11.02.100/en/deploying-certificates-via-ums-23515057.html If you are deploying certs through the UMS you
Continue readingError “SEC ERROR UNKNOWN ISSUER” using SSL certificate signed by our domain CA with Firefox on IGEL OS
I’m really struggling with this. We run an IIS site in a Windows domain that uses a certificate signed by our domain CA, but since the IGEL OS is not
Continue readingWhat does the red cross icon in the IGEL UMS mean and how can i fix it to green?
Hey Everyone, my Igel Thin Client UD2-LX 50 works fine, but on the Client in OS 11.02.150.01 under “Information” i have a red Icon (red cross) at the row “Universal
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