Citrix Support is asking me to provide logs as described here support.citrix.com/article/CTX217629 . First step works and it generate file in /tmp. How do I get files of the IGEL
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Receiving no input from the microphone using Cisco WebEx on IGEL OS
Hello IGEL community, running into an with the mic on a USB webcam. Using a UD Pocket with OS 11.01 and a UD3 with LX 10. I have setup the
Continue readingAudio not always playing over the headset on IGEL OS
Hi, my customer mentioned that in the session not always automatically the audio is playing over the headset. I created a hotkey for the audio preferences and in this way
Continue readingProblem with Logitech C270 and Citrix Redirection om IGEL OS
Hi there, i have a problem with my Logitech C270 and my Citrix Redirection. I want to use this Igel UD3-LX51ac (version 10.06.190.01) with this Logitech C270, When i try
Continue readingMS Teams with Citrix – video will drop off a call after exactly 3-4 seconds on IGEL OS
We are attempting to make use of MS Teams Citrix redirection with IGEL and running into significant issues with webcams. Most of the time it detects the webcam twice, and
Continue readingCan Chromium browser to open ica files directly with the citrix receiver instead of just downloading them on IGEL OS?
Hello, I am testing the Firmware 11.04.200 and am currently looking at the chromium browser. Is there a way to tell the chromium browser to open ica files directly with
Continue readingCitrix session crashes with black screen, any advice and how do I find logging?
I have a problem with a igel thinclient, When starting a citrix session to a sbc desktop i see the logon screen but after the the system looks to crash
Continue readingReceive Error: “AM_ERROR_AUTH_DISALLOWED_BY_SECURITY_POLICY[65269]” while connecting to Citrix vis NetScaler
Hi there, I’m evaluating a virtual Igel terminal in oder to replace our Dell Wyse fleet. Unfortunately I cannot get it to connect to our citrix farm via Citrix netscaler.
Continue readingBest practice how to connect an IGEL OS with a published Desktop in an Citrix Desktop 7.15?
Is there a profile for download available that is the best practice how to connect an Igel OS with a published Desktop in an Citrix Desktop 7.15? The case is
Continue readingHow to: USB Webcam / Citrix integration on IGEL OS
Trying to get USB Webcam (specifically Logitech Brio) to my Citrix session. I have the profile setup for HDX multimedia redirection and the corresponding Citrix policies. It’s not showing up
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