How can I get logs from the Citrix Workspace App on an IGEL thin client? We have a problem some users can’t login to citrix on one thin client with
Continue readingCitrix HDX Troubleshooting and Support Articles in the IGEL Community
Microsoft Teams can listen to voice but I cannot send voice via micphone on IGEL OS
after joining Teams meeting. I can listen to voice but I cannot send voice via micphone. What parameter do I need to configure? Firmware used? Webcam / Mic used? How
Continue readingCitrix Adaptive Transport/E.D.T. on IGEL Recommendations
Does anyone have recommendations for Citrix Adaptive Transport/E.D.T.? We’ve been trying to enable it for a long time, but it doesn’t work consistently, particularly on Igel thin clients. I have
Continue readingIs it possible to change the mouse buttons to perform other actions? remap buttons?
Hi there, we have a customer that wants to change the function for the middle mouse scroll/button when they click this in Citrix session it paste’s text. They would like
Continue readingRecommended IGEL UMS settings for Zoom optimization?
Can someone please share the recommended UMS settings for Zoom optimization to offload to a device (UD3x) for Citrix? Sessions > Citrix > Citrix Global > Unified Communications > VDI
Continue readingDoes anybody have any IGEL UMS Profile recommendations for Work At Home? – Citrix environment and need users to have a Logitech C270 Webcam
Hi guys, so I’m back to square one. Does anybody have any profile recommendations for Work At Home? We use a Citrix environment and need users to have a Logitech
Continue readingHow to minimize a Citrix session to return to the IGEL OS?
Hi, I’m trying to find a way of minimizing our Citrix session to return to the iGel OS when required but there isn’t the minimize icon on my control bar,
Continue readingProblems with Firefox launching the Citrix .ica today?
Anyone having problems with Firefox launching the Citrix .ica today? Our entire environment is throwing an error stating that the Firefox application is out of date and asking if users
Continue readingUpgraded IGEL OS 11 to Citrix to 1912 LTSR but our VDI is slow and freezing
IGel OS 11 in our VDI environment. it works well with Citrix 7.15. I upgraded our Citrix to 1912 LTSR but our VDI is slow and freezing. someone met the
Continue readingAudio isnt coming through and they are getting a constant static sound using webcam over Citrix session on IGEL OS
Users are connecting through Citrix Netscaler and using a Microsoft Lifecam HD-3000 which is verified to work by the Igel site. My problem is that the audio isnt coming through
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