Teams Optimization Pack for VMware, I think it is at this time not supported for Igel OS but do you know if there al plans for this. Personally I find
Continue readingCitrix Troubleshooting and Support Articles in the IGEL Community
Is it possible to make a window priority upon startup of IGEL OS?
Good morning, I was wondering if its possible to make a window priority upon startup? We have multiple applications launching upon startup and it seems the pop up priority is
Continue readingHow enable logs and to download log files from IGEL OS?
Citrix Support is asking me to provide logs as described here support.citrix.com/article/CTX217629 . First step works and it generate file in /tmp. How do I get files of the IGEL
Continue readingCan’t communicated with IGEL OS via ICG & UMS environment
We trying to figure out why our external IGEL devices while are turned on, we can’t communicated to them from our ICG & UMS environment. We can manage these same
Continue readingIs there a webcam application anyone has had success with to control the zoom level of Logitech C930e webcams?
Is there a webcam application anyone has had success with to control the zoom level of Logitech C930e webcams? I’m trying to utilize webcamoid, but am hitting a snag with
Continue readingUsers are complaining of frequent disconnects on IGEL OS 11.04.240.01 with Citrix Workspace App version 1909
We are experiencing Disconnect Issues – Client running 11.04.240.01 with CWA version 1909. Users are complaining of frequent disconnects. There has been no change that we know of but we
Continue readingSporadic issues of users unable to to make calls with Jabber on IGEL OS 11
Firmware: 11.04.130/240 jabber:12.9.0/12.9.1 Can anyone point me to some good documention on jvdi and citrix. We’re experience sporadic issues of users unable to to make calls due to CTI not
Continue readingHow do we get an IGEL device with a slash through it connected so we can send an update through UMS?
We have some one working remotely, and she has the cloud connection with a slash through it. How do we get her connected so we can send an update through
Continue readingReceiving no input from the microphone using Cisco WebEx on IGEL OS
Hello IGEL community, running into an with the mic on a USB webcam. Using a UD Pocket with OS 11.01 and a UD3 with LX 10. I have setup the
Continue readingUSB3 port stopped working on IGEL OS 10
Goodmorning all, we have a customer that updated to 10.06.190 and everything worked fine. Now suddenly already 5 thinclients have problems that USB3 port don’t work anymore. Is this a
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