Hi! Beside our new IGEL UD3 LX with IGEL OS 11.04.240 we still have some old IGEL UD6 LX (H830C) with Windows Embedded 3.12.100. Is it possible to change somehow
Continue readingIGEL Licensing Troubleshooting and Support Articles in the IGEL Community
When converting a license pack to IGEL OS Workspace Edition, should the endpoint licnese automatically update in UMS?
When converting a license pack to WE, should the endpoint licnese automatically update in UMS? Trying to upgrade firmware of device that is part of a license pack that I
Continue readingWhen updating the IGEL OS it just updates the firmware but no features are installed unless we do a downgrade to 11.03.500?
Hi together, we recently received a huge batch of UD3-LX 60 with 11.03.500. Seems like they just got the firmware and no features preinstalled. So far no problem, but I
Continue readingError updating IGEL OS 2 to OS3 – ERROR: “The firmware IGEL Universal Desktop OS3 OS-10.04.100 is not compatible with the current firmware.”
I am trying to update few IGEL Universal Desktop OS 2 to OS3 but i get the error “The firmware IGEL Universal Desktop OS3 OS-10.04.100 is not compatible with the
Continue readingDoes IGEL OS will run on a device with an AMD chip?
Can I get a confirmation on if iGel OS will run on a device with an AMD chip? It should. Most x86_64 CPU’s are supported. You could download OS 11
Continue readingAfter IGEL hardware repair shows the timer for “UMS License Deployment” and does not pull a license
hi Guys, I just got back a device from repair and the mainboard was changed. Now I was register it in UMS and it shows up, gets the configuration and
Continue readingHow to designate IGEL OS licenses to existing devices?
Hello – we are purchasing OS11x migration licenses (from 10.x eligible devices) from a partner www.cdwg.com/product/IGEL-OS-v.-11-migration-license-1-license/6047560? How do we designate these licenses to our existing devices? Are they done by
Continue readingMigrating to new IGEL UMS, thin clients do not receive the configuration from the new UMS server
I’m migrating from one UMS server to a new one. DB backup, license backup and restore worked well. I can see all thin clients from the new UMS server and
Continue readingIGEL Licensing Explained
In this article, I will share with you the workflow of IGEL licensing and how to license your IGEL devices. The first thing you are required to do is procure
Continue readingHow to Register the IGEL OS with a UMS Server
You now have a working IGEL UMS, and your first IGEL OS endpoint installed. The next step is to trigger the UMS server to find and register any available IGEL
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