I have UMS at the latest version, I have ICG at the latest version. I am trying to shadow an iGEL via ICG. I send the shadow request. The iGEL
Continue readingIGEL Licensing Troubleshooting and Support Articles in the IGEL Community
How to remove IGEL OS from trying to use ICG?
Does someone know how to remove a device from trying to use ICG? i.e. I have a device that was outside of the network but now it will be used
Continue readingWindows 7 / Windows 10 conversion to IGEL OS 11
Get the most out of a Windows 7 / Windows 10 conversion to IGEL OS 11 with the track “keep it simple”: What you need: 1. UMS 6.05.100 2. OSC_11.03.560.zip
Continue readingIs there a location in the IGEL UMS that show available licenses? Like 40/50 kind of allotment?
Is there a location in the UMS that show available licenses? Like 40/50 kind of allotment? I can see the license files but I don’t know where to get a
Continue readingCan I use a USB stick and flash an IGEL OS device from v5 directly clean to OS11?
I want to upgrade my IGEL Devices from v5 to OS11. I checked the requirements and the official update path, I have to update / upgrade one client at least
Continue readingHow to Setup Email Notification if an IGEL Thin Client is Unresponsive
Hi All, I have recently rolled out Thin Clients operating IGel OS11, I’m wondering is there a way I can set up email notification if a Thin Client is unresponsive
Continue readingCitrix / Browser Content Redirection on IGEL OS?
Browser Content Redirection We are implementing BCR from Citirx to get a better performance for example youtube-videos: docs.citrix.com/en-us/citrix-virtual-apps-desktops/multimedia/browser-content-redirection.html On some fatclients the Content-Redirection works and the videos running in very
Continue readingHow to view if IGEL OS 10 was purchased with a MMCP license?
Hi, one of my customers bought his “old” UD3’s with OS10 and without MMCP. On my advise he bought those licenses later. During the time he bought new OS10 UD3’er
Continue readingIGEL ICG Error: Failed to register the device at UMS
I am not sure what I am doing wrong. The igel shows connected to the ICG but getting the following error. “Error: Failed to register the device at UMS.” This
Continue readingWhat are our options to “export” our config from current UMS database, and import it into a new IGEL UMS installation?
Hey folks. So the OS that our UMS is installed on is EoL (CentOS 5 I think). We are using the built in DB. What are our options to “export”
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