Hello everyone, looking to create a profile that has the ability of having a link on the desktop for staffers to click. The link would be a standard URL web
Continue readingIGEL Licensing Troubleshooting and Support Articles in the IGEL Community
Registered a wrong IGEL Delivery Token oh IGEL license portal, how to unregister it to use it on another customer?
Hi, We have a customer that registered a wrong Delivery token on its license portal. Which are the steps to unregister it to use it on another customer? Thanks I
Continue readingAny recommendation which scan solution could best be used on an IGEL OS 11 with WDS to a Windows Server 2016?
Does anyone have a recommendation which scan solution could best be used on an IGEL OS11 with WDS to a Windows Server 2016? Alternatively pure network solutions without passthrough the
Continue readingHow to revoke an IGEL OS license?
hello, if i want to revoke a license, is it enough, if I format the disc of the client? Hello Peter, you can do it just like that: kb.igel.com/licensesmore-igelos11/en/license-portability-10327987.html I
Continue readingHow to export all of the MAC addresses that are licensed in the IGEL Licenses Portal (ILP)?
Is there a way to export all of the MAC addresses that are licensed in the portal? I did it once a few months ago, but don’t remember how right
Continue readingHow to update an IGEL UDC 2 (IGEL OS 5) to OSC (IGEL OS 11)?
Hi, Which are the proper licensing steps to update an UDC2 (v5) to OSC (OS11)? • Update UDC2 to latest v5 firmware. • Add UDC2 to UDC3 (v10) upgrade license
Continue readingDell Wyse converted device with IGEL UD Pocket does not shut down completely
Hi all, on a Dell Wyse converted ThinClient I am using last version of firmware IGEL OS 10 via UD Pocket, but since 4 days and without any changes, it
Continue readingAre IGEL demo/eval licenses able to be configured for Automatic License Deployment?
Are Demo licenses able to be configured for ALD? Looking under product packs, I have an activated EMP (Demo) pack, but there’s no ALD Key / Activation Key Unfortunately not,
Continue readingProblem with a touch screen on Advantech Dlog on IGEL OS
Hello, I have a problem with a touch screen on Advantech Dlog. The problem is that the touch screen does not work. i Have made a video for demo. I
Continue readingAfter adding a pack of IGEL OS 11 licenses our automatic deployment for OS10 stopped working
After adding a pack of OS11 licenses our automatic deployment for OS10 stopped working… Any thoughts on why? Are the concerned devicess maybe already converted to WE? Nope the device
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