We’re currently licensing ‘thick clients’ with licensed IGEL OS installed. We plan on swapping these out with thin clients eventually. Will it be possible to transfer licenses from these clients
Continue readingIGEL Licensing Troubleshooting and Support Articles in the IGEL Community
Installed IGEL OS 11 on Windows 7 IGEL thin client and now no applciations show up, why?
Evening folks, we just tried imaging IGEL OS 11.02.150 onto an older Windows 7 IGEL – an M330C – and while the installation completed without any trouble, there are no
Continue readingCan I setup alerts for when an IGEL Product pack is about to expire?
With the new licensing model can alerts be setup when a Product pack is about to expire? Yes, sure. On 1) you receive an alert via mail 2) on UMS
Continue readingAt what point is it recommended to do an IGEL UMS HA installation?
I have a need to rebuild my UMS server. At what point is it recommended to do an HA installation? Originally I was setup on a single server using the
Continue readingWhere is the ‘Global Secure SSH’ profile, and how do I remove it in IGEL UMS?
Where is the ‘Global Secure SSH’ profile, and how do I remove it. Does the use of an evaluation license enforce hidden profiles, because this profile is not listed in
Continue readingCan I convert IGEL UD Pocket licenses over to UDC with the new licensing model?
Anyone know if it is possible to convert UDP licenses over to UDC with the new licensing model? We purchased UDP’s for devices that didn’t have a large enough internal
Continue readingIGEL UD Pocket still pulling old license even after removing it from ILP and manually assigning a new license
I have a UD Pocket that had a license. I removed the hardware from this license pack on the portal. I deleted the license files from the device and manually
Continue readingIs USB-C supported for an extra display on IGEL OS?
Guys, is USB-C supported for an extra display? Customer of mine I converted from HP to Igel OS 11 and some offices have three displays. I thought i could remember
Continue readingCan I add RDP support to my IZ3-HDX 51 zero client?
Hello everyone. I have a IZ3-HDX 51 that has no rdp session available out of the box. Can I use this zero client for rdp? It appears to be citrix
Continue readingCan I install IGEL OS in a virtual environment for testing?
I have seen a few IGEL tutorial videos that look like the IGEL OS has been virtualized for testing, is this available to use as a resource? I use the
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