Hi I am setting up our first profile for our Citrix Xendesktop enviroment and trying out the browser kiosk session. Whenever I login via this way it always puts the
Continue readingIGEL Licensing Troubleshooting and Support Articles in the IGEL Community
I reset a IGEL UD3 v10 to factory default and then scaned to bring back into UMS but get “Error: UMS License violation”
Does anyone know what can cause the following: I have a UD3 v10 that I factory reset and scan to bring back into UMS but get Error: UMS License violation
Continue readingHow to create a report with a list of all our IGEL UDC3 devices?
Hello everyone! I’m getting closer to the lovely day I roll out OS11, but right now I’m needing to send a list of all our iGel UDC3 devices to my
Continue readingIs there a way to lockdown UMS settings so users can’t change them, grey it out?
Morning All, I’ve enabled the ‘Use a proxy server for your LAN’ setting with UMS. The setting is applying fine however there’s nothing to stop the user from un-ticking the
Continue readingLooking for more information on IGEL UD3-LX11 and USB anti-theft connectivity bar
Hi. We have a customer interested on IGEL UD3-LX11 and USB anti-theft connectivity bar. I didn ́t found any complete information about its function and/or configuration. Could anyone send me
Continue readingHow to best manage IGEL UD Pockets off premise?
Quick question we just got 4 UDPockets to test how are you all managing them off premise? IGEL Cloud Gateway is your friend So this is another license? Yes, it‘s
Continue readingCan we disable GPU for HDXMediaStream on IGEL UMS ?
We have successfully configured browser content redirection with our IGEL clients (10.06) as descibed in support.citrix.com/article/CTX230052 Youtube videos are played very smoothy, but the browser itself seems to be cropped
Continue readingCan I create a UDP stick including an eval license using the IGEL OS Creator tool or in any other way?
Can I create a UDP stick including an eval license using the OS Creator tool or in any other way? I want to “prove” something here and want to prepare
Continue readingAfter migrating UMS, licenses, certificates, and devices all came over but now can’t get my ICG to connect
Hi guys, I just migrated my UMS server and licenses, certificates, and devices all came over (using an embedded database). The only problem now is that I can’t get my
Continue readingIs there no IGEL OS 11 version of Universal Desktop Converter?
Is there no OS11 version of Universal Desktop Converter? We want to give converting some old Lenovo desktops, but all of our profiles and thin clients are already on OS11
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