Hello. We recently have been having issues with uploading new license purchase into UMS. We are currently on version 6.05 and it just errors out when we try to update
Continue readingIGEL Licensing Troubleshooting and Support Articles in the IGEL Community
Is it a requirement to have an IGEL OS device license(s) to create policies, download firmware etc?
Building a new UMS for a new client – is it a requirement to have device license(s) to create policies, download firmware etc? No but you need at least one
Continue readingAnyone experience the IGEL automatic licensing stopping to work one day?
Anyone experience the automatic licensing stopping to work one day? Been working fine for months, have plenty of licenses available but new devices are “Waiting for license” until we manually
Continue readingHow to license IGEL OS devices when UMS is totally offline?
Does anyone know if you can license end devices thru UMS totally offline? My network is air gapped from the internet. Hi Gene, yes, you can, even if Automatic License
Continue readingDoes a UMS Complete backup include licensing?
I am destroying and rebuilding my lab for a new article series. Is there a documented process to back up a complete UMS config/DB so I can restore the config/DB
Continue readingMicrophone being redirected or deteched on IGEL OS
I’m having issues with just the microphone being redirected. It is extremely strange, as I have the webcam denyed in USB redirection. Along with RTAV turned on. Any ideas on
Continue readingIssues with webcams via local firefox/chromium, webplayer says html5 player is not active/available
Hi, we are trying to access our cameras via local firefox/chromium but the webplayer says html5 player is not active/available. Do I need to activiate html5 seperatly? Hi, which firmware
Continue readingVNC viewer issues connecting to IGEL devices, never shows the screen
So i am having issues trying to get real VNC viewer to connect to the IGEL devices. I have it configured in the UMS to allow connections, but when i
Continue readingWVD Sessions area is missing completely from Settings in UMS
Trying to Setup WVD but the WVD Sessions area is missing completely from Settings and when i click to add a session WVD isn’t an option. If i do a
Continue readingHow to flush the dns cache on IGEL OS?
is there a way to flush the dns cache on the thin clients??? kb.igel.com/licensesmore-igelos11/en/licensing-system-migration-2021-43104685.html can this be done any other way than at each system? tried it from a secure
Continue reading