We’ve got a UD3 M340 which failed during it’s OS10 -> OS11 upgrade. Error message is “searching system partition (partition directory not found or invalid):” Pops up even if we
Continue readingIGEL OS 11 Troubleshooting and Support Articles in the IGEL Community
Recommendation for 3 or 4 panel video card (for a repurposed PC) that works with IGELl OS 11.05.120?
Multi-panel video cards that work. Does anyone have a 3 or 4 panel video card (for a repurposed PC) that actually works with iGel OS 11.05.120? We are a new
Continue readingAfter upgrading to IGEL OS 11.05.120, after a few seconds the Citrix session disappears and I’m back to the IGEL OS desktop
Hi There, last week we updated our Igel Clients UD3 to 11.05.120 . After that, one Client (UD3-LX51) shows a strange behavior. When i start a citrix session , we
Continue readingIssuses wtih Webcams/Mics in Teams on IGEL OS 11.5.100 and 11.5.120?
Is anyone else having issues with Webcams/Mics in Teams on 11.5.100 and 11.5.120? I have tried Blast/PCOIP. All other Video Conferencing Software like Webex Meetings and Zoom is working. I
Continue readingHow to open PDF documents in the firefox browser on IGEL OS?
Hi guys, why is it not possible to open pdf documents in the firefox browser? Are there any requirements? I use latest firmware OS 11.05.120. Hi eric, works on my
Continue readingWith VMware Horizon 8 on IGEL OS, the displayed keystroke is consistently one behind
Hi all! I’m getting a really bizarre keyboard issue. iGel OS 11.05.120 in a VMWare Horizon 8 environment. While in the remote session, in any application (Word, Notepad, Zoom, etc)
Continue readingCan’t update IGEL OS devices remotely, what do I do?
Hi what can we do in that case? Update failed, since then we cannot reach the Igel M340c Device from remote. Hi Robert, may I ask from which version to
Continue readingHow to configure Fabulatech USB/Webcam Redirection for the WVD session on IGEL OS?
Hi all, I am fairly new to IGEL, hope someone will be able to share some insight. IGEL OS 11.05.100.01 UMS console 6.06.110 I have been able to setup WVD
Continue readingAfter upgrading to IGEL OS 11.05.120, my Surface Laptop is not detecting the keyboard and the battery anymore
Hello, after upgrading to 11.05.120 my Surface Laptop is not detecting the keyboard and the battery anymore, any insight on this. I will try 11.05.122! What version of the Surface
Continue readingOn IGEL OS 11.05 the Citrix client just hangs on the signing out page
We have an issue with the newest iGEl firmware (iGEL OS 11-11.05.120) on Dell Latitude 5420 Rugged laptops. We have iGel installed on the laptops to to get to our
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