Hi, Today I have a customer calling that he cannot extend his IGEL converted notebook to a second screen by HDMI. We searched the BIOS but there is no option
Continue readingIGEL OS 11 Troubleshooting and Support Articles in the IGEL Community
Will IGEL OS 10 support smartcard with OpenVPN or is there a beta version perhaps?
Hi, does anybody know when OS10 will support smartcard with OpenVPN or is there a beta version perhaps? I don’t know if it will, as OS 10 has reached EOL
Continue readingIGEL ICG Error: Failed to register the device at UMS
I am not sure what I am doing wrong. The igel shows connected to the ICG but getting the following error. “Error: Failed to register the device at UMS.” This
Continue readingIGEL OS 11.03.580.01 do not always save their monitor settings?
The clients (OS11.03.580.01) do not always save their monitor settings, which is best seen in workplaces with two monitors. Sometimes the clients remember their settings for 1-2 days, after which
Continue readingAre there any logs I can pull to check why a IGEL OS device isn’t getting its license?
Are there any logs I can pull to check why a device isn’t getting its license? Some devices from a pack are showing as unlicensed but have been added to
Continue readingIs it possible to upgrade IGEL UMS from version 5,08.100 to 6,04?
Update question, is it possible to upgrade UMS from version 5,08.100 to 6,04 ? My UMS is running on an win2012 r2 The DB is on separate server (Sql server
Continue readingUpgraded IGEL OS 11 to Citrix to 1912 LTSR but our VDI is slow and freezing
IGel OS 11 in our VDI environment. it works well with Citrix 7.15. I upgraded our Citrix to 1912 LTSR but our VDI is slow and freezing. someone met the
Continue readingHow to scale the Citrix session on a igel client bigger?
Is there a way to scale the citrix session on a igel client bigger? I tried to set different DPI Settings on the client but then only the local environment
Continue readingAudio isnt coming through and they are getting a constant static sound using webcam over Citrix session on IGEL OS
Users are connecting through Citrix Netscaler and using a Microsoft Lifecam HD-3000 which is verified to work by the Igel site. My problem is that the audio isnt coming through
Continue readingHelp, issues with an IGEL OS client freezing up?
I’ve got a strange issue. We have a bunch of Intel Compute Sticks running IGEL OS 11 acting as PDF delivery clients for exam students. I have the PDF files
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