hello, is there a possibility to use Remote desktop incl webcam support via a thin client with Igel software? if so how can i get this done? Assuming you are
Continue readingIGEL OS 11 Troubleshooting and Support Articles in the IGEL Community
Upgrade our igel clients OS10 to OS1 is having troubles, tried also reset to factory default. What can I do?
Hi, we want to upgrade our igel clients OS10 to OS11. But we have now some trouble. I tried also reset to factory default. What can i do? Flashing new
Continue readingDoes MS Teams work with USB webcam redirection with latest IGEL OS 10.6.179.01 and Citrix 1912?
Does MS Teams work with USB webcam redirection with latest IGEL OS 10.6.179.01 and Citrix 1912? Are there any special settings or requirements to make this work? Thanks in advance!
Continue readingUpdated to IGEL OS 11.3.530 and now when users type numbers, they get the corresponding symbols. And caps lock/num lock dont seem to be functioning normall
I updated a bunch of clients from 11.1.100 to 11.3.530 and now all the keyboard inputs are screwed up. They are logging into horizon and when they type numbers, they
Continue readingDell Latitude E6430 converted to IGEL OS – after upgrade to OS 11 both cameras stop working
Hi gents, we have Dell Latitude E6430 converted to IGels and when they ware tested with Igel )S 10.x the cameras worked. we tested monitors with cameras Dell P2418HZM this
Continue readingHow to list all computers which have an IGEL OS license on the activation page?
Hello, is there a way to list all computers which have a license on the activation page? or inside UMS? In the UMS, you can make a View, or go
Continue readingHow to Upgrade IGEL OS via ICG
I am trying to download the correct version of 11.3.500 to upgrade our dell laptops from v10 via ICG. Should I use the OSC or the OSC legacy version? Also,
Continue readingHow to direct a USB headset into Citrix so it displays the headset name and not “HDX Audio” on IGEL OS?
Hey all, hopefully I’m asking in the correct place, but I’m trying to troubleshoot an audio issue on UD3s with OS 11.03 and I’m trying to redirect a USB headset
Continue readingWhen I start a video call via RDP, the IGEL client freezes immediately on IGEL OS 11
When I start a video call via RDP, the IGEL client freezes immediately.. any ideas why this happens and how to trace what went wrong? OS 11.02.130.01 beside the idea,
Continue readingCan’t redirect audio from Logitech C930e webcam in Teams in RDSH environment?
Hi, for the RDSH environment we use a Logitech C930e webcam for teams. This webcam has also a microphone build in. Strange thing is I can only redirect the webcam
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