When can we expect OpenConnect v8+ in IGEL OS 11? (since 8.0: add support for PAN GlobalProtect VPN protocol (–protocol=gp).) this is what we need to connect to our GlobalProtect
Continue readingIGEL OS 11 Troubleshooting and Support Articles in the IGEL Community
How to upgrade IGEL UD Pockets from IGEL OS 10 to IGEL OS 11?
All, anyone know how one can get an old UD pocket with IGEL OS 10 activated? We have tons of licenses for 11, but can’t get our few legacy trial
Continue readingProcess of equipping 3rd party hardware with the current IGEL OS and registering it via the ICG to a UMS
I’m in the process of equipping a third party hardware with the current IGEL OS 11.03.110 and then registering it via the ICG (2.01.100) to a UMS (6.02.110). Except that
Continue readingCan’t secure shadow an IGEL OS device from the UMS console running on a workstation?
I’ve looked through previous comments/questions about Secure Shadow through ICG, but do not see the answer to the issue I am having. I have UMS version 6.04.100 (build 45217) and
Continue readingWhen user authenticates to Citrix Storefront and leaves his IGEL OS device the session does not time-out but stays authenticated forever
When using appliance mode – citrix storefront (OS11) I noticed that when a user authenticates to storefront and after that leaves his device -for a meeting- the session does not
Continue readingTouchpad on ThinkBook 15 i3-10110U not recognized on IGEL OS
Hello everyone, we have ordered home office notebooks and now have the problem that the touchpad of the notebook cannot be recognized or used under IGEL OS. This is the
Continue readingAfter upgrading our Citrix Storefront to 1912 LTSR can’t detect the Citrix Receiver with Firefox on IGEL OS
Hi, we have issues after upgrading our citrix storefront to 1912 LTSR. We are using firefox to connect to the storefront url. Since the upgrade to 1912, it looks like
Continue readingHow to configure Firefox to show two screens one left one right, each in fullscreen on IGEL OS?
How can i configure Firefox to show me two websites on two screens one left one right, each in fullscreen? and that all in autostart? i try it with two
Continue readingError “The Firmware IGEL OS 11-11.03.110 is not compatible with the current firmware” updating to IGEL OS 11?
Hello All. I am trying to update IGEL Firmware 10.06.130 to IGEL Firm 11-11.03.110 and I am receiving an error, “The Firmware IGEL OS 11-11.03.110 is not compatible with the
Continue readingError: “Failed to start major update. Please check tool for more information” trying to upgrade from IGEL OS 10 to 11
I am getting this issue when trying to upgrade from 10 to 11. OS10 updates work tho? Error: Failed to resolve host Error: Failed to start major update. Please check
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