Hi All, I had to enable debug mode for Citrix and Imprivata for about a week on all devices (Old Dell PCs converted to IGEL) to capture logs for an
Continue readingIGEL Profiles Troubleshooting and Support Articles in the IGEL Community
How to deploy a shortcut (.lnk) file to Windows desktop via IGEL UMA with correct file permissions?
Hey folks, I’m trying to transfer a shortcut (.lnk) file to the desktop of a UMA device using “Files”. It gets there, but logged in user (admin or regular) can
Continue readingAfter upgrading UD2 to IGEL OS 11.05.133 we see multiple errors – “Multiple Active Partitions” / no network / black screen
Hi. It is terrible. Yesterday i’ve updated our UD2-LX40 and LX50 from 11.03.500 to 11.04.27 and then to 11.05.133. First i updated 10 test devices with no problem. Than i
Continue readingHow to remotely remove the IGEL ICG configuration from IGEL OS?
Hi, how can we remotely remove the ICG configuration from a Client? Custom command etc. ?! Thanks. Hi DBS, in combination with actual ICG/UMS/IGEL OS: kb.igel.com/igelicg-2.03/en/removing-an-endpoint-device-from-icg-43109015.html or did I get
Continue reading“Error: Configuration forbids opening file dialogs” trying to establish a bomgar session from IGEL OS
Has anyone attempted to establish a bomgar session from the Native IGEL side? I attempted to hit our bomgar URL and open the download to start the session but I
Continue readingHow to hide / disable the IGEL OS start menu button?
Disable Start Menu Icon =================== I can customize the START MENU Button and Logo. Is it possible to disable the Logo completely? Tried a “No Logo” Firmware profile with an
Continue readingHow to apply IGEL UMS profiles to a single tree structure with mixed version of the IGEL OS?
Version specific Profile? ================== Take setting FireFox to maximize on start as an example. IGEL OS 11.04 and 11.05 require different “Initialization” script. So I created two profiles: one based
Continue readingBest way to update 1000+ IGEL OS end-points
I have read a lot of older posts on this subject, but nothing new. I need to update 1000+ end points with many at low bandwidth sites. I see the
Continue readingProblem logging off Citrix Workspace app automatically after a period of inactivity?
Trying to find a way to get the Citrix Workspace app to automatically log out after a period of inactivity. I’ve tried following the directions for kb.igel.com/igellinux/en/configuring-a-conditional-countdown-and-command-4237879.html configuring a conditional
Continue readingIssues with webcams via local firefox/chromium, webplayer says html5 player is not active/available
Hi, we are trying to access our cameras via local firefox/chromium but the webplayer says html5 player is not active/available. Do I need to activiate html5 seperatly? Hi, which firmware
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