Hello, I have a Problem with Igel, when the User start-up the Thin Client bekomme the next error: Error: The Thin Client failed to download files from UMS. How can
Continue readingIGEL Profiles Troubleshooting and Support Articles in the IGEL Community
Anyone experienced issue with Citrix logoff in IGEL OS 11.04 and/or 11.05
Hi all – anyone experienced issue with Citrix logoff in 11.04.* and 11.05.*?* What I have is AD authentication on IGel Clients, then Citrix Workspace is auto started and credentials
Continue readingIs it possible to attach profile to a directory through a IGEL UMS View?
Is it possible to attach profile to a directory through a view? I’ve been playing around with views and can only seem to apply them directly to the devices. A
Continue readingHow to use VMWare Horizon’s native USB redirection to redirect device’s USB -to-Serial adapter?
Hello. I have a question regarding a USB connected coin dispenser causing issues with USB pass through for a USB to serial converter to allow for printing to a dot
Continue readingIs there a way a user can initiate a IGEL OS firmware update?
hello all, is there anyway a user can initiate a firmware update? i have users using the ICG and it would be good if i could drop a s/cut on
Continue readingError: “Couldn’t Resolve host name” updating firmware over IGEL ICG
Hello, We are trying to update firmware over ICG. We follow the documentation OS Firmware updates step by step documentation and have created a ICG Firmware update profile and assigned
Continue readingCitrix Workspace App is not working with 11.05.120
Anyone saw this problem? 11.05.120 – it works fine from web browser, but not from Workspace app. Reverted back to 11.04.270 – and it works fine. So there is definitely
Continue readingAfter Updating to IGEL OS 11.05.120 stuck on “Update of bootcode ongoing. Do not power off your device!”
Hi all, I have updated my IGEL laptop to firmware 11.05.120 and now it displays “Update of bootcode ongoing. Do not power off your device!” at every boot. Anybody else
Continue readingIGEL OS 11 gets slow after each an every build-upgrade?
OS11 Vs LX Vs OS3 I (we) have an issue with OS 11 that gets slow after each an every build-upgrade which means it takes about 82 seconds (11.05.112.01) for
Continue readingIGEL Releases UMS 6.07.100 and ICG 2.03.110!
We are really excited to inform you that we have just released and published a new version of the IGEL UMS, UMS WebApp, and IGEL Cloud Gateway (ICG) versions UMS
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