Any server sizing/spec recommendations for the external DB cluster for M/S HA setups? Using postgres fwiw. Here you go: kb.igel.com/endpointmgmt-6.06/en/installation-and-sizing-guidelines-37281900.html Thanks to our awesome advanced services teams, there is an
Continue readingIGEL Profiles Troubleshooting and Support Articles in the IGEL Community
How do I tell a device registered in UMS to reach out to the IGEL Cloud Gateway (ICG)?
Learning IGEL here, excuse the basic questions. I have some devices registered in UMS but I’d like to take those devices off-site now and keep them connected via ICG. When
Continue readingI setup my UD Pocket on one device and plugged it into another device and it reset to the “Startup Assistance” screen
Hi there, everytime I setup my UD Pocket via VMware, shutdown, unplug the UD Pocket and connect it to my lenovo x230 test laptop it resets complete to “startup assistance”.
Continue readingWhy iis UMS designed to only allow you to create Profiles based on firmware versions that have been applied to an IGEL OS endpoint that has registered?
Just a curiosity here…why is it that UMS is designed to only allow you to create profiles based on firmware versions that have been applied to an endpoint that has
Continue readingHow to reset the zoom mode of the onscreen keyboard on IGEL OS?
Hi, is there a way to reset the zoom mode of the onscreen keyboard? We have a wrong resolution and have some fields not visible at the moment. Hi Joachim,
Continue readingHow to set a default page in a google custom partition on IGEL OS?
Hi all, is there a way set a default page in a google custom partition on igelos? Hi Jimmy, before speaking about the CP: you are aware that we are
Continue readingAfter Upgrading to IGEL OS 10.04.240 device will appear offline and shadowing won’t work until upgrade is complete
Has anyone seen this before? When upgrading our 2 GB storage/4 GB RAM 10Zigs to 10.04.240 device will appear offline and shadowing won’t work until upgrade is complete. Doesn’t seem
Continue readingCan I configure Tomkat to send files to my IGEL OS devices?
Good day! Help please, I set up cloud geteway in DMZ. I need to assign a profile to a device to install (for example) the zoom plugin. I have a
Continue readingCan’t shadow IGLE OS devices from UMS Web App
Hi All, we recently upgraded to ums 6.06.100 and now have UMS Web App available… what i notice is that i can’t shadow from there as it looks like no
Continue readingIGEL OS shadowing password is greyed out
We have recently upgraded our ICG and UMS server so we could finally start making use of the VNC/shadow function over ICG. While it is working, it is not working
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