As some of you have seen, I’ve been working on a way to use the built-in OpenVPN client with a pre-configured .ovpn file. I have the following solution which I
Continue readingIGEL Profiles Troubleshooting and Support Articles in the IGEL Community
Is it possible to allow the end user to set the date and time easily without accessing the IGEL UMS Profile?
Is it possible to allow the end user to set the date and time easily without accessing the profile? I need a simple way that end users can set their
Continue readingHow to connect to IGEL via SSH?
I know this is a stupid question…. but what is the process to SSH to an IGEL. I have the profile assigned, I am able to connect, but I can’t
Continue readingHas anyone succesfully applied a HyperV VDI / RDS deployment to an IGEL profile?
Has anyone succesfully applied a HyperV VDI / RDS deployment to an Igel profile? what do you mean exactly by applying deployment to an Profile? Set RDP / RD Web
Continue readingIGEL UMS Profiles not arriving on IGEL OS devices connected via ICG
Hello, I installed our ICG on Friday and was also able to successfully connect a notebook with UD Pocket to the ICG via the Internet using the ICG Agent Setup.
Continue readingWhat will happen if a Profile that is Based on (IGEL OS 11 11.02.150.01) is applied to IGEL OS device version 11.01.130.01?
Question – What will happen if a Profile that is Based on (IGEL OS 11 11.02.150.01) is applied to IGEL OS device version 11.01.130.01? Should the Profile Based On version
Continue readingConnecting IGEL remotely through the Netscaler?
We are having issues trying to use our iGel remotely through the Netscaler (via Dell Wyse Boxes). Below is how we have it setup now, we read online to keep
Continue readingWhat is the best way to remote to IGEL OS devices in our company internally and externally?
Question – I’m trying to understand the best way to remote to IGEL OS devices in our company internally and externally. We have created an “Shadowing” Profile that we added
Continue readingTroubleshoot why I can’t UMS register a UDPocket through ICG?
Anyone know why I can’t UMS register a UDPocket through ICG? Or it fails. Can the firmware be to old? Firmware version: 10.04.100.01 (OS10). If so, how can I upgrade
Continue readingCitrix connection via Netscaler Error: “AM_ERROR_AUTH_NETWORK_ERROR[65275]” on IGEL OS
Hello, have any of you ever made a Citrix connection via Netscaler? We would like to create a profile for this. I am currently getting the following error: AM_ERROR_AUTH_NETWORK_ERROR[65275] Able
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