I had a UMS admin push a profile to the global directory, causing a system wide reboot. Are there logs, or and audit trail that I can use to find
Continue readingIGEL Profiles Troubleshooting and Support Articles in the IGEL Community
HP Laptops convered to IGEL OS lose config when undocking from USB-C docking station
Hey guys. I have a few HP laptops that are using the HP USB-C docking station with two montiors. We can get everything setup correctly but then it loses its
Continue readingIGEL UD Pocket Error: “Failed to download data system is not fully operational”
Hi All, Not sure if this is the correct channel. We are running into some issues with the IGEL UD Pockets 10.06.130.1. We received these from CDW. I am having
Continue readingError “UC1-LX No valid license” booting IGEL OS device
OK, I have a question, I have had to manually remove Licenses from the IGEL Licenses Portal for devices that have been off line for more than a year so
Continue readingIGEL converted laptop which works fine other than every time it is booted up it the wireless is switched off?
We have an Igel converted laptop which works fine other than every time it is booted up it the wireless is switched off. I cannot find a setting that would
Continue readingHow to configure different icons on the desktop depending on who logs into the device?
I’m pretty sure the answer to this is no but I thought I’d see if anyone has a possible workaround, is there a way to have different icons on the
Continue readingAny special configurations required to use USB-C docking stations with IGEL?
Are there any special configurations required to use usb-c docking stations with IGEL? I can’t seem to get the ethernet working when connecting an igel device to a usb-c dock.
Continue readingHow to install an FTPs server for the IGEL OS update distribution?
Hello, everybody, how to install an FTPs server for the Igel update distribution. Background is, that when checking the update from OS10 to OS11 the update resource is not ok,
Continue readingProblems with Omnikey CardMan 3121 Smartcard Reader on IGEL OS 11.3.100
Hi Guys, I have a problem with a Omnikey CardMan 3121 Smartcard Reader on IGEL OS 11.3.100. I need to redirect the Smartcard to a Citrix XenApp session to digitally
Continue readingWhen using an external FTP server for IGEL OS updates are the clients going to contact the FTP server directly to pull firmware down?
Possibly dumb question, but when using an external FTP server, are the clients going to contact the FTP server directly to pull firmware down? Or are clients going to go
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