have you guys seen an issue where having two monitors plugged in on boot shows the iGel logo on both monitors. once iGelOs comes on only one monitor has signal.
Continue readingIGEL Profiles Troubleshooting and Support Articles in the IGEL Community
What reg key do I need to enable to allow Firefox to pass the computer name to a website on IGEL OS?
What reg key do I need to enable to allow Firefox to pass the computer name to a website? We’ve got an internal website that authenticates based on a database
Continue readingHow to import an IGEL pbak backup file?
per the documentation theres a “Click Data Source > Add..” part but thats not something that the GUI is showing. i upgraded from 6.01 to 6.02 and it wouldnt allow
Continue readingIGEL OS clients with more than 1 profiles that contain a custom partition are failing to get the profiles containing custom partitions
We have a thin client folder that consists of several profiles so when we add the thin client to the folder it inherits all the profiles that are applied. However,
Continue readingError “Custom Desktop – Error mounting custom_ci partition / dev/mapper/252 on /services/cspl” pushing desktop configuraiton on IGEL OS
When attempting to push desktop customization’s either by profile or by command, I am getting an odd error message. “Custom Desktop – Error mounting custom_ci partition / dev/mapper/252 on /services/cspl”
Continue readingHelp with the Citrix StoreFront Idle Logoff Script
Does anyone have the Citrix StoreFront Idle Logoff Script working in FW 10.05.800.01? I’ve got two issues on my UD3’s: 1. The custom application does not automatically start; I have
Continue readingHow to pan the VDI desktop across both monitors after the Citrix session has started on IGEL OS 11?
In a Citrix VDI environment using IGEL OS11 as the endpoint, is there a way to pan the VDI desktop across both monitors after the Citrix session has started? We
Continue readingNew IGEL OS devices skips Appliance mode and goes string to desktop?
Hello. We have a bunch of UD6 igels in Appliance mode…nice, just funnel straight to our Storefront. We just got 4 UD7s, and these, with the same certificates and profile
Continue readingIs it possible to toggle between IGEL ICG and direct connections automatically?
Hi! We have some clients that sometimes is temporarily moved to a company’s local network where a direct connection to the UMS is possible. The clients that is connected via
Continue readingIs there a feature to re-push out 1 specific IGEL UMS profile to that device if it already has it?
I sent out a mass profile change. Some devices did not receive the profile due to inactiveness/shutdown. I usually do the Settings-> UMS on that particular device. Is there a
Continue reading