Hi all, on a Dell Wyse converted ThinClient I am using last version of firmware IGEL OS 10 via UD Pocket, but since 4 days and without any changes, it
Continue readingIGEL UD Pocket Troubleshooting and Support Articles in the IGEL Community
Can I convert IGEL UD Pocket licenses over to UDC with the new licensing model?
Anyone know if it is possible to convert UDP licenses over to UDC with the new licensing model? We purchased UDP’s for devices that didn’t have a large enough internal
Continue readingIGEL UD Pocket still pulling old license even after removing it from ILP and manually assigning a new license
I have a UD Pocket that had a license. I removed the hardware from this license pack on the portal. I deleted the license files from the device and manually
Continue readingWhat does the red cross icon in the IGEL UMS mean and how can i fix it to green?
Hey Everyone, my Igel Thin Client UD2-LX 50 works fine, but on the Client in OS 11.02.150.01 under “Information” i have a red Icon (red cross) at the row “Universal
Continue readingError trying to upgrade IGEL OS 10 to OS 11 – “Error: Failed to downoad data”
I am trying to upgrade from os 10.06.130.01 to os 11. I am getting the following error. “Error: Failed to downoad data” The igel is looking for LXIV.ver and the
Continue readingDoes IGEL OS 11 support IGEL UD10 devices?
We have some Igel UD10 and I was wondering if Igel OS 11 is supported on them? Supported Devices ——————————————————————————- UD2-LX 40, UD2-LX 50 UD3-LX 51, UD3-LX 50 UD5-LX 50
Continue readingUpgraded IGEL UD3-LX51 to OS 11.02.150 and my Jabra Envolve 75 USB Headset stopped working
I just upgraded one Igel UD3-LX51 to OS 11.02.150 and my Jabra Envolve 75 USB Headset stopped working. Has anyone had similar experiences? We Use Citrix XenApp 7.15 CU4… Do
Continue readingAfter IGEL OS update users are experiencing lagging behavior when dragging a window from one monitor to the other
I just upgraded 5 Igel D220 to OS 11.02.150.01. All of the users on those clients are experiencing lagging behavior when dragging a window from one monitor to the other,
Continue readingKeyboards on IGEL OS freezing randomly
Hi All, Firmware: 10.04.100 and 10.05.641 Weird situation, I have 2 partner sites report that some users’ keyboards are not working properly. Like it freezes randomly when they are using
Continue readingChrome on IGEL OS is lagging for about one or two seconds
Hi, we have a project for a customer who migrates from Citrix to Horizon View. We ‘converted’ 5 Igels OS 10 to the last firmware for testing in the new
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