Hi! We have some clients that sometimes is temporarily moved to a company’s local network where a direct connection to the UMS is possible. The clients that is connected via
Continue readingIGEL UD Pocket Troubleshooting and Support Articles in the IGEL Community
Is it normal to see a delay in settings appearing in the IGEL UMS console in HA mode?
Is it normal to see a delay in settings appearing in the UMS console in HA mode? Example, updated firmware. Going to info on the client shows the updated verison.
Continue readingHow to make DNS dynamic updates possible for a Buddy Update server to register itself?
anyone know if i need to make dns dynamic updates possible for a buddy update server to register itself? or how to do a manual lookup for the buddy server?
Continue readingProblem with 4K TV screens and via Citrix session on IGEL OS, screen remains black
Hello! We are having problems with 4K TV screens and Citrix sessions. If we logon to a Citrix session with 4K resolution the screen remains black. We do see the
Continue readingCan we plug a UDPocket into a UD2 (running OS 11) and run OS 10 on them temporarily?
Question on the new UD2’s. We have not tested IGEL OS 11 in our environment and want to do so prior to deploying the new UD2. However, we have some
Continue readingIGEL OS doesn’t detect neither the keyboard nor mouse on Lenovo T440
Good day I install igel os for the first time on lenovo T440 notebook. Unfortunately Igel doesn’t detect neither the keyboard nor mouse Good evening! Can you give us a
Continue readingIssues with HP thin client overheating when using a IGEL UD Pocket?
Anyone have any issues with an HP thin client overheating when using a UDPocket in them? At least that is what we think is happening with them. They are just
Continue readingSharing a profile for disabling touchpad when USB mouse is connected to IGEL OS!
Hi All, just a short one: I created a profile for disabling touchpad when USB mouse is connected. Script tested on OS11 with my laptop / UDP / Synaptics Touchpad
Continue readingIGEL OS devices can successfully connect to the ICG but registration with UMS fails
hello all, I’ve got a UDPocket on version 10.03.570.01 that I’m trying to connect through ICG so that I can update the firmware to OS11. I can successfully connect to
Continue readingHave you found a better user experience with via Citrix on IGEL OS using UDP or TCP for remote connections?
Have team, what have you found a better user experience with via citrix/igel, udp or tcp for remote connections? Hi Vincent. Citrix uses HDX, formaly known as ICA, as its
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