Hey Guys, having an issue when adding devices to a brand new UMS installed on Server 2019. Any info about this error? Windows FW is turned off, no drops on
Continue readingIGEL UD3 Troubleshooting and Support Articles in the IGEL Community
Can we migrate Windows 10 IGEL UD3 boxes to IGEL OS?
Hi, we have some Windows 10 UDS3 boxes, can I migrate them to IGEL OS and if so, is it free? Thanks Hi, usually yes (you can convert) by using
Continue readingAfter upgrading to IGEL OS 11.03.580 major keyboard issues (random inputs, keys not working) in Horizon sessions
Help! I have about 200 UD3-LX51’s that were just upgraded to 11.03.580 and now I’m seeing major keyboard issues (random inputs, keys not working) in Horizon sessions. I did not
Continue readingIs there a way to disable the built-in mic via an IGEL policy or any way to control which default mic is being passed to Zoom?
Question for the group…we are testing Zoom VDI with IGEL’s CP and everything is working great. The only remaining issue is the current selection of the microphones. Looks like Zoom
Continue readingIf you buy a new UD3 device do you still need to purchase a license for IGEL OS 11?
If you buy a new UD3 device do you still need to purchase a license for OS11? So if we have 200 converted devices and 100 UD3s, we would need
Continue readingDell Latitude E6430 converted to IGEL OS – after upgrade to OS 11 both cameras stop working
Hi gents, we have Dell Latitude E6430 converted to IGels and when they ware tested with Igel )S 10.x the cameras worked. we tested monitors with cameras Dell P2418HZM this
Continue readingCTRL Alt DEL does not react anymore after updating to IGEL OS 10.06.179.01
We have updated our UD3 to firmware 10.06.179.01 Since then it is no longer possible to press three buttons at the same time. CTRL Alt DEL does not react anymore.
Continue readingAfter IGEL OS upgrade from LX 10.05.700 to LX 11.03.530 – device UD3-LX 51 user have black squares in Citrix?
After OS upgrade from LX 10.05.700 to LX 11.03.530 – device UD3-LX 51 user have black squares in Citrix… help please 🙂 Can you send a Screenshot? Is there Hardware
Continue readingPoor audio experience on IGEL UD3-LX in Citrix session
Hi, we have poor audio experience on UD3-LX in citrix session. The main problem is the volume level. It’s very low (with internal speaker and with headset). All volume level
Continue readingHow to report on if an IGEL OS device are doubled licensed?
I currently found an issue where I have machines being assigned to multiple WE & EMP license. Is there a quick way for me to find what machines are doubled
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