Anyone still having issues with UMS not showing devices as online or ready even though they are? Our issue is happening with both internal devices and ICG-connected remote devices. (UMS
Continue readingIGEL UMS Web App Troubleshooting and Support Articles in the IGEL Community
Error: “this function is currently not available” on IGEL UMS Web App
Hi, we’re having some issues with our IGEL UMS Web App. The device overview throws an Error: “this function is currently not available”. Also the novnc Viewer is not working.
Continue readingReceive application error when clicking “devices” on UMS Web App in version 6.07.100
Hi all, I just updated our UMS test system from version 6.06.110 to 6.07.100 and now have the problem in the webapp that I get an application error when clicking
Continue readingHow to disable power control on directory level in IGEL UMS Web App?
Anyone know if there is a way to disable power control on directory level in WebApp? This is second time that our helpdesk rebooted all devices in company 😞 (and
Continue readingIGEL Releases UMS 6.07.100 and ICG 2.03.110!
We are really excited to inform you that we have just released and published a new version of the IGEL UMS, UMS WebApp, and IGEL Cloud Gateway (ICG) versions UMS
Continue readingAfter upgrading to IGEL UMS to 6.06.110 a few admin accounts cannot login anymore.
Hey :) after upgrading the UMS to 6.06.110 a few admin accounts cannot login anymore. The catalina log just states that wheter the user nor the group can be found
Continue readingIGEL Releases UMS Version 6.06.110!
Release Info: Updated UMS Version – UMS 6.06.110 is published we have published an updated version of the UMS – UMS 6.06.110. This version includes the following bug fixes and
Continue readingCan’t shadow IGLE OS devices from UMS Web App
Hi All, we recently upgraded to ums 6.06.100 and now have UMS Web App available… what i notice is that i can’t shadow from there as it looks like no
Continue readingUser’s receive error: ‘Shadowing Terminated’ when shadowing via UMS Web App
Hi when trying to shadow using the web UMS one of our users gets a message ‘Shadowing Terminated’, it must be a setting on her machine as it works on
Continue readingIGEL Releases IGEL UMS 6.06.100, IGEL Cloud Gateway (ICG) 2.02.110 and IGEL OS 11.04.240
We are happy to announce the release of IGEL UMS 6.06.100, IGEL Cloud Gateway 2.02.110, and IGEL OS 11.04.240. They provide many great new features, significant improvements, and some important
Continue reading