Hello I am trying to move my UMS 6.04 server to another server. Going from windows 10 to windows 2012 server. The 2012 server was already setup as just console
Continue readingLogs Troubleshooting and Support Articles in the IGEL Community
Aftrer updating IGEL UMS the “Check for new firmware updates” fails with error “Internal error: java.lang.NullPointException”
Hi! I just made a big update jump on UMS from 5.09.xx to the latest 6.04.100. Now after the update clicking “Check for new firmware updates” I get following error
Continue readingWhat is the default sync time for a load-balanced IGEL UMS environment? How can I force a sync?
What is the default sync time for a load-balanced IGEL UMS environment? And is there a way to force a sync? Some of my uploaded files (wallpaper) isn’t being sync’d.
Continue readingHow to configure different icons on the desktop depending on who logs into the device?
I’m pretty sure the answer to this is no but I thought I’d see if anyone has a possible workaround, is there a way to have different icons on the
Continue readingQuestion regarding Cleartype (Font smoothing) with RDP with IGEL OS?
I have a question regarding Cleartype (Font smoothing) with RDP. I already tried to push it out through RDP->RDP Global->Performance ->Enable font smoothing in UMS, however that didnt really help.
Continue readingProblems with Omnikey CardMan 3121 Smartcard Reader on IGEL OS 11.3.100
Hi Guys, I have a problem with a Omnikey CardMan 3121 Smartcard Reader on IGEL OS 11.3.100. I need to redirect the Smartcard to a Citrix XenApp session to digitally
Continue readingHow to configure Citrix WorkspaceApp 1912 on IGEL OS 11.03.110 to work with a Citrix Gateway using 2 factor auth (OTP passcode)
Hi, I am trying to get the Citrix WorkspaceApp 1912 on IgelOS 11.03.110 to work with a Citrix Gateway. The catch is, that the gateway uses two factor auth (OTP
Continue readingWebcam is showing only still picture on IGEL UD3 / IGEL OS 11.03.110 within a Citrix session
Hello. UD3 11.03.110 We have a problem where the webcam only shows a still picture within an Citrix-Session. Anyone had similar experiences and have a solution for this behaviour? Thanks.
Continue readingIn IGEL OS 5.07.100.01 a Citrix published app is not visible on taskbar?
In IGEL OS 5.07.100.01 a Citrix published app is not visible on taskbar. If user minimizing the app its lost. Helpdesk is mirroring via msraa then they are able to
Continue readingAfter Upgrading to IGEL OS 11.03.100 “User Login History” is not showing up in UMS
So i just updated a group of Endpoints to OS 11.03.100.01. I just now noticed that since the update. its not logging any new “User Login History” to show in
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