Hi All can someone help me install skype for business on IGEL OS 11.05 am unable to see it on my citrix desktop though i have enabled HDX RealTimeMediaEngine Hi
Continue readingUnified Communications Troubleshooting and Support Articles in the IGEL Community
How to setup an open browser for testing purposes on IGEL OS?
Hi, I need to have an open browser for testing purposes. Ist there a cheat sheet how to setup the profile? Im need to download and manipulate the ICA File
Continue readingSometimes users can’t hear phone calls through Jabber (volume is muted or too low) on IGEL OS
I’m not sure if this is the correct place, but it seemed to be the best to fit my question. Information: IGEL UMS. Profiles – Sound. Our users will sometimes
Continue readingLogitech C920 webcam not working in Citrix VDI on IGEL OS 11.05.133
I am trying to get Logitech C920 webcam to work in a Citrix VDI deployment. I was not able to get the HDX webcam redirection to work. I was able
Continue readingAfter upgrading UD2 to IGEL OS 11.05.133 we see multiple errors – “Multiple Active Partitions” / no network / black screen
Hi. It is terrible. Yesterday i’ve updated our UD2-LX40 and LX50 from 11.03.500 to 11.04.27 and then to 11.05.133. First i updated 10 test devices with no problem. Than i
Continue readingDoes the Zoom plugin on IGEL OS support the feature virtual backgrounds?
Does the zoom plugin on iGel support the feature virtual backgrounds for zoom? (VMware Horizon) support.zoom.us/hc/en-us/articles/360031441671 Not sure how I have to read that featurelist… it depens on the camera
Continue readingCitrix Optimized Teams user’s call crash when attempting to share screen on IGEL OS
FYI if you are a Citrix Optimized Teams user who is trying to use Workspace client 2101 to 2104, calls may crash when you attempt to screen share. This can
Continue readingMicrophone being redirected or deteched on IGEL OS
I’m having issues with just the microphone being redirected. It is extremely strange, as I have the webcam denyed in USB redirection. Along with RTAV turned on. Any ideas on
Continue readingTeams on IGEL OS error “Low memory, kill the process”
Is it a safe bet to assume that when Teams presents an error along the lines of “Low memory, kill the process”, it’s an issue of the thin client not
Continue readingCan we add a rule for Jabra-USB-headsets in “Native USB Redirection”?
Hello, I really appreciate this useful guide which allows us to use Microsoft Teams in Citrix with great performance :-) files.igelcommunity.com/igelos_ucc_configuration_guide.pdf The Jabra USB Headsets work fine in MS Teams
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