Hi, is there a special setting to allow audio connection/redirection? Thanks Joachim Hi Joachim, on which Software / Desktop virtualization platfrom? Is there a specific use case like Teams /
Continue readingUSB Redirection Troubleshooting and Support Articles in the IGEL Community
How to get Citrix XenApp and fujitsu USB scanner working without using Native USB Redirection and without installing drivers
Hi all, a customer has Citrix XenApp and fujitsu USB scanner. On his windows devices, he uses usb twain redirection. Is this possible also on IGEL OS? Is supported? It
Continue readingHow to connect a COM port Zebra barcode scanner to an IGEL OS device?
Hello everyone, we would like to connect zebra barcode scanners [Zebra DS3608] to a UD2. This works via COM ports and should be displayed under Citrix-Citrix Global – Mapping –
Continue readingBest RemoteFX setting for redirecting audio recording through Igel to to the RDSH 2016 environment?
I still have some trouble redirecting audio recording through Igel to to the RDSH 2016 environment. What is the best RemoteFX setting as in the screenshot? It depends from a
Continue readingAre there any webcams we should avoid when planning on enabling Skype for business in a Citrix environment on IGEL OS?
Hey all. Are there any webcams we should avoid when planning on enabling Skype for business in a Citrix environment? We have had many problems with USB passthrough for ID
Continue readingWhat’ the best way to use mobile devices (Android or iPhone) within a Citrix session on an IGEL OS?
What’ the best way to use mobile devices (Samsung Android or iPhone) within a Citrix session on an Igel UD3-LX 51? The user needs to access the photo’s located on
Continue readingIssues with redirecting a Yubikey on the IGEL OS
Hi All, I’m having issues with redirecting a Yubikey 5 on the iGel. We have made sure that we are allowing the redirection on the view client end. I have
Continue readingPhilips touchscreen no longer working on IGEL UD6 Win10 device with firmware 4.01.140
Hi, we have a UD6 Win10 device which we are using to connect to an RDS 2019 server with a Philips touchscreen, all was working fine on firmware 4.01.110 but
Continue readingProblems with Omnikey CardMan 3121 Smartcard Reader on IGEL OS 11.3.100
Hi Guys, I have a problem with a Omnikey CardMan 3121 Smartcard Reader on IGEL OS 11.3.100. I need to redirect the Smartcard to a Citrix XenApp session to digitally
Continue readingWebcam is showing only still picture on IGEL UD3 / IGEL OS 11.03.110 within a Citrix session
Hello. UD3 11.03.110 We have a problem where the webcam only shows a still picture within an Citrix-Session. Anyone had similar experiences and have a solution for this behaviour? Thanks.
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