HELP NEEDED: USB Document Scanner in Igel OS The Goal: apparently they are a lot of USB Scanners out there who should be used on Igel OS AND a VDI
Continue readingUSB Redirection Troubleshooting and Support Articles in the IGEL Community
Can I to use Remote desktop and webcam support via a thin client with IGEL software?
hello, is there a possibility to use Remote desktop incl webcam support via a thin client with Igel software? if so how can i get this done? Assuming you are
Continue readingDell Latitude E6430 converted to IGEL OS – after upgrade to OS 11 both cameras stop working
Hi gents, we have Dell Latitude E6430 converted to IGels and when they ware tested with Igel )S 10.x the cameras worked. we tested monitors with cameras Dell P2418HZM this
Continue readingHow to direct a USB headset into Citrix so it displays the headset name and not “HDX Audio” on IGEL OS?
Hey all, hopefully I’m asking in the correct place, but I’m trying to troubleshoot an audio issue on UD3s with OS 11.03 and I’m trying to redirect a USB headset
Continue readingWhen I start a video call via RDP, the IGEL client freezes immediately on IGEL OS 11
When I start a video call via RDP, the IGEL client freezes immediately.. any ideas why this happens and how to trace what went wrong? OS 11.02.130.01 beside the idea,
Continue readingCan’t redirect audio from Logitech C930e webcam in Teams in RDSH environment?
Hi, for the RDSH environment we use a Logitech C930e webcam for teams. This webcam has also a microphone build in. Strange thing is I can only redirect the webcam
Continue readingIGEL OS / Citrix Webcam redirection Resources
Hello everyone, here some information about the Citrix Webcam redirection. Server Policies HDX webcam video compression requires that the following policy settings be enabled (all are enabled by default). •
Continue readingProblems connecting iPads and iPhones to IGEL UD3 thin clients
I’ve got another question. We recently ran into some problems with connecting our mobile devices (iPads and iPhones) with our UD3 clients. We built two objects in the UMS that
Continue readingCisco Jabber lose their settings on IGEL OS, please help
hey guys, we have some interesting issue with cisco jabber. we are using HP T610, HP T620 and igel UD3, UD6. Jabber at all works fine within citrix and also
Continue readingHow to configure USB to Com printer on IGEL OS?
Any users got a usb to com printer working or configured. It passes through but I have been trying to define is to com1 and have not been able to
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