Good morning Community members, I got a question about imprivata appliance mode. We are using igel os 11.04.240 with a cardreader Omnikey 5021CL but we got a strange issue that
Continue readingUSB Redirection Troubleshooting and Support Articles in the IGEL Community
No video stream with Chrome / HDX Webcam redirection in IGEL OS 11.04.270?
Hi All! I am having an issue with Chrome / HDX Webcam redirection in 11.04.270 and wanted to know if anyone has been able to get it working in their
Continue readingIncorrect keyboard layout on IGEL OS 11.05.100 with Windows Virtual Desktop (WVD)
Hello, I am testing the new IGEL firmware 11.05.100 with Windows Virtual Desktop. I have 2 issues with the firmware. 1. The keyboard settings are set to German Switzerland and
Continue readingWith native USB redirection in a IGEL UMS profile, the video portion works and the microphone does not
Hello everyone, I am running into an issue with passing both the microphone and video of my webcam into my Citrix environment. If I use native USB redirection in a
Continue readingOur scanner works fine until I enable Teams/Zoom plugins on IGEL OS?
Help, scanner works fine until I enable Teams/Zoom plugins • I have 2 units with 11.04.270 • Units are identical hardware • The policies between the two are identical except
Continue readingHow to program mouse buttons in IGEL OS?
Hello all. Is there any way to program mouse buttons in the OS yet? When I look at the input area of setup, the only options are for Left-handed, Emulate
Continue readingUnable to get HDX Webcam working on IGEL 11.04.270
Hi! I recently upgraded to to 11.04.270 and have been able to get most webcam optimizations working except for HDX Webcam. When I start the application in Chrome 32-bit it
Continue readingHow to configure VMware’s Integrated Printing feature to connect printers?
Hi Folks, I want to use a USB connected printer in a “Horizon View” session. I want to do this using VMware’s Integrated Printing feature. Are there any instructions on
Continue readingWebcam are not being recognized in Webex and Webex Teams via Citrix on IGEL OS
Hello, we are trying to use Webcams in Webex and Webex Teams via Citrix. To achieve that we updatet a Thin-Cient to Version 11.4.270 and activated the Cisco Webex VDI
Continue readingHow to get CD ROM drive working in Citrix via IGEL OS?
Hi All, trying to get CD ROM drive working in Citrix via IGEL. have setup the policy as below and I can see it shows that the drive is ready.
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