Since this morning I started getting popups on new clients deployment “cannot resolve host” updates.igel.de/… Not sure what’s going on and why my clients need to talk to igel update
Continue readingIGEL OS 10 Troubleshooting and Support Articles in the IGEL Community
Changes in USB device detection between OS10 and OS11?
Are there any changes in USB device detection between OS10 and OS11? After Upgrade to OS11 (UD6) my USB hand-held scanner gets not redirected to HDX. Tested also with the
Continue readingIGEL OS 5 to IGEL OS 10 Upgrade – Citrix login page states “No Receiver detected” yet it works
HI, we have a customer that is doing a update from OS5 to OS10 (10.06.176) and when loggin in to Citrix at the login page it states “No Receiver detected”
Continue readingAfter upgrading from IGEL OS 10 LX (10.06.140.1) to OS 11 – LX UD3-LX 51ac stops…. and it is in boot loop
Hi all, after update from LX10 (10.06.140.1) to LX11 UD3-LX 51ac stops…. and it is in boot loop Is the device in your UMS? This looks like some issue with
Continue readingIGEL OS 10 vs IGEL OS 11 boot times much slower?
Hello There 🙂 Someone seeing issues in Boottime V10 vs. V11? V11 seems much slower on compareable Configuration and same Hardware? Hello, it was reported in some cases but only
Continue readingMicrosoft Teams can listen to voice but I cannot send voice via micphone on IGEL OS
after joining Teams meeting. I can listen to voice but I cannot send voice via micphone. What parameter do I need to configure? Firmware used? Webcam / Mic used? How
Continue readingHow to activate IGEL licenses delivery tokens on a UMS without Internet access?
Good morning. I have just purchased 10 IGEL OS licences and have been provided with a delivery token. Unfortunately my system does not connect ot the internet, is there a
Continue readingIGEL UD Pocket hung during firmware update
I have a UD Pocket that was in the process of doing a firmware update from OS 10 to OS 11. It hung on the screen for the firmware update
Continue readingIGEL OS screen saver ‘sleep mode’ settings
Is there a build in IGEL screen saver build in policy with 11.04.100? The device goes in “sleep mode” and displays the IGEL logo after being idle for ~10 mins.
Continue reading“There are no compatible packs for the selected devices available” Upgrading from IGEL OS 10 to IGEL OS 11
I am on 10.05.700 and trying to go to version 11. however, I cannot upgrade to 11.02, 11.03, or 11.04. What version of 10 do I need to be on
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