Hi, I have a problem with one UD Pocket. I cannot ad this UDP to my UMS. Certificate error. How can I remove this certificate from the UD Pocket stick
Continue readingLogs Troubleshooting and Support Articles in the IGEL Community
GEL OS DisplaySwitch is not letting us switch displays
Upgraded IGEL firmware to 10.05.800.01 from 10.400.100.1, and discovered DisplaySwitch is broken. It is not letting us switch displays. It seems to work with HP ProDisplay P221 monitors, but not
Continue readingHow to connect to Citrix through Storefront without the Appliance Mode on IGEL OS?
Hi, does someone has the link to the document (I thought I saw it somewhere) where is explained how to connect to Citrix through Storefront without the Appliance Mode (OS
Continue readingHow to set a VMware Session to Disconnect itself after X amount of time on IGEL OS?
Is it possible to set a VMware Session to Disconnect itself after X amount of time? Like 15 minutes? The screensaver setup works great, but we have 2FA on our
Continue readingOn boot both monitors have IGEL logo but once booted only one monitor works on IGEL OS?
have you guys seen an issue where having two monitors plugged in on boot shows the iGel logo on both monitors. once iGelOs comes on only one monitor has signal.
Continue readingWhere to find logs to help troubleshoot IGEL OS auto-registrations issues?
So the auto-register to UMS has been kind of flaky. Sometimes it works, other times i have to reboot the device after applying igel os before it auto-registers. Are there
Continue readingHow to import an IGEL pbak backup file?
per the documentation theres a “Click Data Source > Add..” part but thats not something that the GUI is showing. i upgraded from 6.01 to 6.02 and it wouldnt allow
Continue readingHow to hide the published application from the desktop running Citrix XA/XD 7.15 CU2 on IGEL OS
In a Citrix XA/XD 7.15 CU2 environment using IGEL OS10, When publishing the application we are hiding the shortcut from the Desktop. In windows desktops the windows receiver doesn’t display
Continue readingHelp with the Citrix StoreFront Idle Logoff Script
Does anyone have the Citrix StoreFront Idle Logoff Script working in FW 10.05.800.01? I’ve got two issues on my UD3’s: 1. The custom application does not automatically start; I have
Continue readingIs it normal to see a delay in settings appearing in the IGEL UMS console in HA mode?
Is it normal to see a delay in settings appearing in the UMS console in HA mode? Example, updated firmware. Going to info on the client shows the updated verison.
Continue reading