Hi, I know it is a much spoken subject but…..I still have trouble using a webcam in Teams through an RDS & Horizon session (Horizon is also connection to a
Continue readingUnified Communications Troubleshooting and Support Articles in the IGEL Community
Troubleshooting IGEL Custom Partitions – data (xyz.inf) couln’t be downloaded
I am trying to add a CP for Teams to a client that is remote and connected to ICG and using AWS for storing the files. I followed the guide
Continue readingWebcam showing one frame, then freezes in Chrome on IGEL OS?
a strange issue I keep on having here with 11.03.530 is the webcam showing one frame, then freezes in Chrome, Citrix 1912 and chrome browser redirection active. Webcam is a
Continue readingCisco Jabber/JVDI optimization help?
Hi all, I need to port cisco jabber in igel plateform (running on linux os), any idea how we can proceed. I have seen cisco jabber vdi limited support in
Continue readingZoom Plugin installation on IGEL OS
Hello everyone Can you please help me regarding the “Zoom Plugin” installation on igel. Client Information: Product IGEL Universal Desktop LX Version 10.04.100.01 UMS6 We downloaded the Zoom plugin version:
Continue readingIs there a way to disable the built-in mic via an IGEL policy or any way to control which default mic is being passed to Zoom?
Question for the group…we are testing Zoom VDI with IGEL’s CP and everything is working great. The only remaining issue is the current selection of the microphones. Looks like Zoom
Continue readingIGEL OS clients with audio issues, resetting the device and using the same profiles again solves it
we have some clients with audio issues. we found out, that resetting those clients and using the same profiles again solves this. due to the fact that currently most thinclients
Continue readingDoes MS Teams work with USB webcam redirection with latest IGEL OS 10.6.179.01 and Citrix 1912?
Does MS Teams work with USB webcam redirection with latest IGEL OS 10.6.179.01 and Citrix 1912? Are there any special settings or requirements to make this work? Thanks in advance!
Continue readingDell Latitude E6430 converted to IGEL OS – after upgrade to OS 11 both cameras stop working
Hi gents, we have Dell Latitude E6430 converted to IGels and when they ware tested with Igel )S 10.x the cameras worked. we tested monitors with cameras Dell P2418HZM this
Continue readingWhen I start a video call via RDP, the IGEL client freezes immediately on IGEL OS 11
When I start a video call via RDP, the IGEL client freezes immediately.. any ideas why this happens and how to trace what went wrong? OS 11.02.130.01 beside the idea,
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