Dear All, are there any limitation or problems while doing upgrade from Devices with OS10 to OS11 with 802.1x network authentication active? Cause we encounter issues at the moment, device
Continue readingUpgrading IGEL OS Troubleshooting and Support Articles in the IGEL Community
What are my options for updating IGEL OS firmware over IGEL ICG?
Hello, I’m new to using iGEL and have a question regarding firmware updates. We have an igel device plugged in at a client site which is needing a firmware update
Continue readingIssues with IGEL RX420, Citrix Workspace App is crashin and Teams HDX support is missing?
Dear Igel community, we can already lie our hands onto an early access Igel Rx420. It came running Igel OS v11.01.100. I am having the following issues so far: Citrix
Continue readingWhat protocols are supported by the IGEL OS client to help with setting up firmware update repos?
Hello All. Looking to explore option of setting up repos in various geo location. What protocols are supported by the client? I have seen references in this thread to HTTP(S),
Continue readingAnyone noticed USB Printing and Scanning stopped working in Citrix VDI following the OS upgrade to IGEL OS 11.04.240?
Has anyone else noticed USB Printing and Scanning stopped working in Citrix VDI following the OS upgrade to 11.04.240? I had everything set per this previous thread, but printing and
Continue readingUnable to download all IGEL OS firmware versions using the IGEL UMS
Hi everyone! Trying to setup Universal Firmware Updates but having a strange behaviour… Under UMS AdministrationUniversal Firmware Updates, connections to fwus.igel.com fwus.igel.com and to the FTP server both have green
Continue readingUMS is running out to disk space, can I purge the ums_filetransfer folder?
Hey awesome people! I’ve currently got a server running UMS and got a notification yesterday it’s running out of storage. I noticed that the fold er C:Program Files (x86)IGELRemoteManagerrmguiserverwebappsums_filetransfer takes
Continue readingSome IGEL OS devices will not upgrade during shutdown
Hello everyone, quick question when telling clients to upgrade their firmware when shutting down via a profile some clients just wont upgrade no matter how often they shut down. Is
Continue readingIGEL OS is losing network link during the upgrade and after a while the link comes back as in half duplex
We are currently updating a customer from 5.x/10.x to 11.04 and some ThinClients losing their network link during the upgrade and after a while the link comes back as in
Continue readingWhy iis UMS designed to only allow you to create Profiles based on firmware versions that have been applied to an IGEL OS endpoint that has registered?
Just a curiosity here…why is it that UMS is designed to only allow you to create profiles based on firmware versions that have been applied to an endpoint that has
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