Hey together, we have a bit of trouble getting our cisco webex up and running inside our VDI with OS11.03.612 and 11.04.200.
First Try :
=> User logs in on a persitant HVD with Citrix
=> Zoom for VDI is activated, Webcam works from ThinClient as aspected
Secound Try :
=> User logs in on a persitant HVD with Citrix
=> WebExTeams for VDI is activated, Webcam works from ThinClient as aspected
Third Try :
=> User logs in on a persitant HVD with Citrix
=> WebExMeeting for VDI is activated, Webcam is not recognized
Last Try :
=> User logs in on a persitant HVD with Citrix
=> WebExMeeting for VDI and USB Redirect (BCR Redirect) is activated, Webcam is recognized short and stops transmitting immediately
All Packages are VDI-Versions and configured as advised in Administration Guides but it look’s like Webex Meeting won’t use the redirect with the PlugIn.
I didn’t find comparable phenomens with google or inside the Community.
Does anybody else use WebEx Meeting inside Persitant or Non-Persistant Citrix VDI and can give us a hint ??
Hey, I don’t have a Cisco Testenv. to reproduce the issue, but I would check if something useful comes up from this Debug Guide AND on our OS under:
/var/log/cisco
www.cisco.com/c/en/us/td/docs/voice_ip_comm/jvdi/12_5/jvdi_b_deploy-install-cisco-jvdi-windows-12-5/jvdi_b_deploy-install-cisco-jvdi-windows-12-5_chapter_0101.pdf www.cisco.com/c/en/us/td/docs/voice_ip_comm/jvdi/12_5/jvdi_b_deploy-install-cisco-jvdi-windows-12-5/jvdi_b_deploy-install-cisco-jvdi-windows-12-5_chapter_0101.pdf
Hey, the Cisco log-directory on the Igel ist empty, but there are Logs inside CiscoTeamsVDI. I will read the jvdi Script later…. but i think it’s only about Jabber, which isn’t installed and used on our side..
Hi Sven, have you set this Key in HKCU in the Session? SOFTWAREWebExNativeVDI VDIFeatureEnabled DWORD 1 You do not need redirect the USB Camera.
To support @member: I didn’t hought you had Native USB Redirection enabled, did you?
Only speaking about testings, that’s how your profiles should look like:
Hi, I ‘ll look for it. The Cam-Redirect was the last step we did, only to see if this will work.
@member Our normal Profile for Webex &WebEx Teams only activate the plugin. there is only one other Profile with Language, Chromium and Terminal activation.
EDIT : Meeting and Teams are two Profiles !!
EDIT2 : @member Ah, deactivating HDX can it be. But Why does it work with WebEx Teams and not WebEx Meeting while the rest configuration ist the same ?
Ok, so all other settings are set on Default and like we did in my screenies, right @member?
Yes, there where default…..
GUYS YOU ARE INCREDIBLE !!!!
Thats it…. It runs !!
The whole Key was missing !!
I re-checked it…. It was only the Key… All others can stay as default
Thanks for sharing, will put it on my list.
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